Thai Lotusland Restaurant Farnham — Restaurant in Waverley

Thai Lotusland' Green Curry Enchants the Senses Thai Lotus isn't just a restaurant; it's a portal to Thailand itself. The moment you step inside, you're enveloped in the intoxicating aroma of lemongrass, chillies, and coconut milk – a symphony of spices that promises a feast for the senses.

Speaking of feasts, let's talk about the Thai green curry. It wasn't just a dish; it was an experience. Each spoonful was a vibrant explosion of flavour, perfectly balanced between spicy warmth, herbaceous freshness, and the creamy sweetness of coconut. The ingredients were clearly fresh, each one singing its own distinct note in the harmonious chorus. Each bite was a journey through verdant Thai jungles, a dance on the edge of heat and sweet, a culinary poem penned in green.

But the magic of Thai Lotus extends beyond the plate. The service was as warm and welcoming as the tropical breezes. The staff, effortlessly attentive, navigated the menu with the expertise of seasoned guides, ensuring every diner discovered their own culinary Shangri-La.

Whether you're a seasoned Thai food aficionado or a curious novice, Thai Lotus will delight. It's a place where the food is a masterpiece, the service a gentle caress, and the atmosphere a fragrant oasis that transports you to the heart of Thailand. So, if you're looking for an unforgettable dining experience, look no further than Thai Lotus. Just be prepared to fall in love with the green curry – and...

We visited this Thai restaurant with a group of 6 friends, hoping for a nice dining experience to celebrate our engagement, but unfortunately, it turned into a complete disaster.

Firstly we had to wait, standing in the doorway for 30 minutes past our reservation time to be seated.There was no apology or an offer for drinks during the wait. The restaurant moved an already seated table in order to seat us finally, however, the ordeal continued with a 1.5 hour wait for our main courses. It took them 30 mins from seating to take our order. No one offered us any water.

To add insult to injury, the establishment charged us a total of £60 to open for 4 bottles of wine, one of which was non alcoholic and worth £4. Not only was this unreasonable, but the refusal to acknowledge the poor service with any reduction to at least the corkage fee was deeply disappointing.

What was more appalling was the demeanor of the waitress when presenting the bill - a smirking attitude that displayed sheer indifference and disrespect towards us as customers with a bill of over £400.

This experience was disheartening and reflective of an establishment that lacks basic customer service etiquette and fairness. I would strongly caution others against visiting this restaurant until significant improvements are made in their service standards and...

I’ve visited this Thai restaurant several times over the past year and have always enjoyed the food and the warm, welcoming service. There’s usually a lovely gentleman who serves us—he’s consistently polite, helpful, and accommodating, which has always made our visits a pleasure.

However, today I was left quite disappointed. We visited around 6pm today and were served by a female waiter who, unfortunately, had a very dismissive and unprofessional attitude. When I asked a simple question about one of the dishes, she curtly responded, “Just read the menu,” and said she didn’t know. There was no attempt to assist or even be polite, which really took away from the overall experience.

What made the situation even more uncomfortable was that I observed her interacting with a nearby table where the customer was of a different ethnicity—and her attitude toward them was noticeably more pleasant, attentive, and friendly. The stark contrast in how we were treated felt discriminatory and left a very sour impression.

This experience was disheartening, especially given the positive interactions I’ve had in the past. I sincerely hope the management addresses this, as consistency and respectful treatment of all guests are crucial. The food remains excellent, and the usual staff are great—but this kind of behaviour really needs to be...