Platform One Cafe — Restaurant in West Suffolk

We visited on a very wet day and so were not in the best of mood when arriving at Platform 1. The tea was nice but my scone was a bit dry. Some extremely nice looking pies had just come out of the oven but I was too full to try them. The service was a mixture of help yourself and being waited on. Probably a nice place to visit/sit on a day with nice weather. I will go back and give them another chance. I originally gave this three stars because of the dry scone. I have subsequently visited this cafe and things were much better, perhaps my first visit was on an off day. Because of this I've re-rated it 4 stars Revisited in April 2023. Because the cafe was busy the service was quite slow. My coffee and scone were...

Absolutely shocking experience. Two young girls were sold raw sausage rolls and when they asked for help, they were told they “shouldn’t have bought them” and refused a refund. Other customers even checked the rolls, agreed they were raw, and kindly gave the girls money to buy food elsewhere. When I went back in as an adult, the man working there called the girls liars, argued, and even tried to pass off a fresh sausage roll as theirs. He laughed when I said the girls felt intimidated. Extremely unprofessional and intimidating behaviour. Only 1 star because he eventually gave...

Bring a packed lunch.

£6 gets you a toasted sandwich that is burnt, tasteless and tiny. You get 4 crisps and a few leaves with it.

One bite and I sent it back for a refund.

The pesto was an untastable scraping, the tomatoes were few, pale and tasteless slices, not actually sun dried, the mozzarella was the only real ingredient and there was very little.

No one else in the party enjoyed their food, tho mine was the only one that was inedible.

The wait staff seemed frustrated and disinterested.

If I could give less than 1 stars, this would be the place to...