Hel's kitchen cafe & takeaway — Restaurant in Wigan

Staff forgot someone’s food, mistakes happen I’m not one to jump on negatives but when you are greeted by “Oh shit I forgot sorry” when there is kids around. Then asked to cancel the item as others at the table had finished so should’ve been the end. However the staff had an appalling attitude, walked away to hear a sarcastic comment from a staff member saying “Well what can I do I apologised” and whispering between each other in the kitchen. Goes against everything customer service at Hel’s kitchen should stand for. Had plenty of good experiences here but won’t be returning. The food is generally good and fairly priced though. Hot drinks arrived halfway through the meal, whilst staff were taking drinks to tables who arrived after us...

Always a huge pleasure going here. The food is quality and plentiful. Staff are amazingly happy and friendly to everyone. Clean place and good seating both inside and outside. Totally recommend this place, there’s good parking across the road behind a pub ‘Golden Lion’…… providing you’re early as it...

The food is awful , photos are false which are taken from another business , the service was awful and the staff member had a miserable face , please avoid this. If you want a decent breakfast or lunch in Ashton. Andy’s all day breakfast is the...