The food here is so very hit and miss lately. Ive been coming here for years and last nights experience fell short . I had a pepperoni pizza which was over cooked and tasted like a frozen pizza from Iceland , my son had carbonara which was very flavourful but was dry . The rosemary garlic bread was like a poppadom ,, very over cooked and snapped intead of tearing . The best part of the meal was the side of chips which were hot and salty (£4.75 for a tiny basket) !!, . The staff on the whole were ok . We were greeted by a mature foreign lady with very little warmth or welcoming / time for the customer , given a table by the front door which produced an icy blast every time it was opened , we moved in the end but I could tell she was irritated by our request. At no time were we asked if we were happy with our food ( we were not ) but just got on with it . This is not a cheap place to eat and the standard has definitely dropped , there is also a 10% service charge added to the bill , which granted is optional . I dont mind tipping people who have given good service and food but the presumption is not welcome ,, plus why should you pay extra to people for doing the work they are already paid to do and that is the reason they are there ?. This experience has pushed us away from Wildwood Whitely and we will go to other places ,, its such a shame things have slipped at our...
Read moreIf you’re looking for a nice dinner where you’re able to have a conversation AVOID.
The restaurant is so loud and they sat us in the middle of the echoing room - if you do not want to spend your meal shouting to one another then defiantly avoid.
Myself and my partner ended up moving tables due to not being able to bare being in the middle. Although this helped it was still overwhelmingly loud within the restaurant.
It is very much similar to a restaurant within an all exclusive hotel, not the dining experience we were expecting.
The staff were extremely rude, they rushed us to order. Didn’t ask how our food was or if everything was okay, was not welcomed on our arrival (menus where thrown at the table and the waiter disappeared before we even sat down) - probably due to knowing how bad the restaurant is themselves.
We ordered prawns for a starter - just to make it clear you can by a pack ready to eat which is nicer from M&S for a quarter of the price. Bread was dry and they were defiantly not king prawns - wouldn’t be surprised if they were microwaved.
My main was not as bad as expected. I got the cheese steak sandwich - it was average for the price.
My partner on the other hand got a rack of ribs - the driest, most flavourless ribs. Do not recommend at all.
It’s a shame as I feel that the location has so much potential that is...
Read moreFood was not great and the service was awful. I ordered a burger and sweet potato fries; there was more lettuce than burger in the burger - it was just a thin beef burger like a McDonald's hamburger. The sweet potato fries were covered in salt by the chef, so rather than a little salt which you could add to for taste, there was just too much. Onto the dessert: ordered Nutella dough balls; firstly the waiters forgot both my and one of my friends orders, then took an age to bring out the dessert, using the excuse that the kitchen had closed at this point - really not interested in excuses, it's either good service or its not, the excuse is irrelevant. The dessert itself was of poor quality, four tiny dough balls covered in a a massive pile of whipped cream; the dessert would more accurately have been labelled whipped cream mountain with dough balls treasure hunt. We asked for the bill which took ages to arrive and even longer for them to get a card machine. I really think the staff at this restaurant should go out to an actual decent restaurant so they can see what good service is; it may be quite an eye opener to just how poor they are by comparison, though I suspect they genuinely don't...
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