Broadway Steak & Wine — Restaurant in Wirral

I feel sad to write this review as I have had many good evenings at Broadway steak and wine. My previous experience has found the food to be good and service excellent. It is for this reason I booked to have Christmas dinner there this year. I can't express how disappointing this was. The meal options felt cheap and easy with little thought. The meals arrived reflecting that. My daughter is 3 years old and was given adult portions even though I advised beforehand it was for a child. She refused to even try it because she recognised this wasn't a child's meal and was overwhelmed. I requested specific things for my daughter to make the meal option child friendly but this was ignored and adult portions were brought out ie bruschetta with little topping. It arrived with an overwhelming amount of tomato and did not look appetising. The Christmas dinner was shocking. The vegetables completely bland and simply boiled, not even seasoned. The Yorkshire pudding rock hard. ONE roast potato. I don't know about anyone else but no one has one roast potato on any roast dinner never mind a Christmas dinner. My friend had lamb shank. The mash potato was soft to the point of being watery. The only bit that was nice was the dessert which was acceptable but nothing exciting. The final course was a cheese board but we said to leave it as we had had enough by that point. To be fair my daughter wasn't charged (not that she ate any of it) but we were both charged £69 each. Considering the meal was so poor and we didn't have the final course this shows it was simply about the numbers and money on the day. Even the crackers were cheap with a joke, hat and no toy. When I reported my dissatisfaction a gentleman did come over to try and resolve this by giving my daughter a balloon. This was appreciated but sadly the gesture didn't make up for the issues.

I have been to Broadway steak and wine for Sunday dinner and had a better (and cheaper) experience. I have been other nights and loved it. After this I wouldn't return again as I feel that such a special occasion should have thought. If you are charging you should deliver a service to reflect this. It felt like it was a conveyer-belt service getting as many people in as they could to make money with the largest mark up they could manage at the expense of the customer. Really...

Ok so being a big foody with Miller & Carters Steak House's being up there in my top 10 favourite restaurants. I was expecting Broadway Steak & Wine to be a contender, gosh it wasn't even in the same ball park.

Good points:: interior of the building was amazing, cute booths, had bare brick walls and a lot of thought had gone into the lighting, just instantly made you feel special, was sitting there thinking, 'I've found a winner here'. Staff where polite and let us sit where ever we wanted.

Bad points:: Food took an eternity to be served (the place was virtually empty). We both asked for our steaks to be cooked medium but they where both cooked 'well done'. Tomatoes on both our plates seemed overly ripe. But the sauce, the pepper corn sauce was ABSOLUTELY DIRE!!! Perhaps if there was no Miller & Carter's, I may have been less critical..... no it was TRAGIC, (and yes I'm still moaning about the sauce!) but this could have been it's one saving grace, but there was NO SEASONING, NO FLAVOUR, and it was LUMPY, absolutely shocking!!!

I didn't complain, I just wanted to hurry up and leave, until the waitress came over and asked why we hadn't eaten any of our salad or halloumi, I explained the salad tomatoes tasted funny and the halloumi didn't taste fresh (which was an understatement) (( I love halloumi, that soft chewy creamy warm cheese, and in a restaurant you know its made and cooked fresh so it's absolutely mouthwatering)). Was expecting 'oh gosh, let me change that for you sir!' but oh no, 'No our halloumi is made fresh every day!' wow!! To top it off they played this loud Indian singing in the background, Jees get me out of here!!

2 steaks, a side of salad and halloumi, pint of larger and a large glass of house wine £75.

Miller & Carter's is steak heaven Broadway...

Wow, what can I say? Booked a table for 14 on Tuesday evening to celebrate my dad's 80th birthday. We arrived in dribs and drabs but nothing was too much trouble. We were shown to our table, asked if we wanted drinks or if we wanted to wait. Once we'd all arrived the service was exceptional. Never intrusive but we never felt ignored or made to wait for anything (a great skill of any restaurant). They made my dad feel so important and that was brilliant.

And then to the food....double wow!!!...starters were great (a selection of bruschetta, garlic bread, hummus, feta cheese & olives, prawn cocktail and garlic sausages). All brought to the table in double quick time and served with a smile. As we had older guests, we never felt rushed and plates were only cleared when everyone had finished.

Main courses were a selection of steaks, chilli chicken, beef and cajun chicken burgers, a lamb shank that would feed about four, salmon. Sides were delicious and we even got some complimentary chips. Service was again attentive but not intrusive. Just perfect.

Desserts were also delicious. Selection of cheesecakes, ice cream and an Irish coffee.

We had a mixture of drinks from soft drinks (lemonade, blackcurrant and soda, diet coke, coke) to beers (Peroni and Efes) and some other drinks (vodka, lime and lemonade and dry martini and lemonade).

Then, to top everything off, when we got the bill, we were advised that there was 25% off the main courses so our expected outlay was significantly less.

All in all, a perfect evening, in a restaurant that obviously cares for it's customers, served by a polite and professional team, where the atmosphere was great. Highly highly recommended and we...