I have been to rokka before a few months ago and thoroughly enjoyed it so we wanted to come back again as a bigger party for my mum's birthday. We were disappointed by the attitude of who I assume as they weren't in the same uniform as everyone else was either the supervisor or manager. We asked for no garlic potatos on a chicken teriyaki meal as my dad doesn't like garlic he said I'll have a side of chips we were fully prepared to pay for the chips. The supervisor or manager out right refused to remove the garlic potatos from the plate as we do not do exchanges we never asked for an exchange we just simply asked for no garlic potatos which I didn't think was a big ask at all just don't put them on the plate. I've worked in restaurants for many years and I know you do anything to make the customer's have a positive experience. It's also not stated on the menu what the chicken teriyaki comes with so my dad assumed he was just getting chicken and the sauce, it came with peppers and onions the lovely server that brought out the food offered for it to be changed as my dad is a little picky but my dad being kind said no it's fine. When ordering we were not even asked about allergies as this is a requirement to ask everyone that eats in the restaurant. We could also see that the staff were talking about our table behind the bar we were literally sat right next you. It was all very unprofessional. The chicken teriyaki did come out with chips but was made out to us that it was such a hard thing to do and that the chef did it this time I really didn't understand why a big deal had to made about it to us when we never said about an exchange. They are potatoes. This made the experience in rokka not very enjoyable at all and the atmosphere wasn't that great as we could see us being spoken about. The steaks we ordered were lovely and we enjoyed our food but we are just very disappointed by the attitude of some of the staff it was...
Read moreWent here with my wife, it was a reccomend from a friend. Upon arrival it was empty. The owner assured us it was busy on the weekends when we asked. (Always skeptical of an empty restaraunt).
There was 2 members of staff who were extremely polite! We ordered our drinks and a few minutes later we ordered our food.
The menu has a wide variety to suit everyone's needs from vegetarian to pastas. Steaks and burgers.
I ordered the rokka meatball and my wife ordered the BBQ chicken wings for starters.
The meatball was shaped like a crispy pancake (remember those?) And it was filled with cheese and covered in a mushroom sauce. It was exceptional!
My wife's chicken wings where cooked well. The chicken was good and not dry. The sauce i assume it was homemade as it was extremely tomatoe heavy and it bordered on a bolognese sauce rather than a BBQ but enjoyable nonetheless.
For mains I ordered the king burger which was 2 patties and salad and sauce. This comes with steak chips
The burgers are home made and it was okay. They was a little on the thick side. This made them a little dry as the cooking needed to ensure they are cooked through out can often dry the meat. The steak chips were just standard frozen chips. I enjoyed my meal nonetheless.
My wife ordered the Rokka fillet special with a side order of asparagus.
In her words : " its the best thing I've ever eaten!" It was sliced fillet steak with a creamy mash and creamed spinach on top with an almost beef sauce drizzled on top. It was honestly a fantastic meal I was jealous I didn't order it! It was cooked fantastically and the sauce was diabolically good! I wish I ordered it also.
The staff was polite and attentive. The atmosphere was basic as there wasn't many people in there. The food was great quality!
Would i rcvomend coming here? Yes absoloutetly! I can't wait to get back and try some of the other foods they...
Read moreI recently had the pleasure of eating here and it was a delightful experience from start to finish.
The atmosphere was wonderfully calm with no loud background music, which made for a perfect setting to enjoy a meal and have a conversation.
The cleanliness of the place was noticeable and I found the seats to be surprisingly comfortable.
We decided to sample a variety of starters, and every single dish great. Although the portions were more tapas-sized, the quality of the food more than made up for it. Each dish was meticulously prepared and the sauces are clearly made in-house, were bursting with flavours.
The grilled chicken was the only slight letdown, as it was a bit dry for my taste. However, the wings were a standout - extremely tender and flavorful.
If you’re a fan of calamari, you're in for a treat. The calamari had a great crumb, the squid was thick and juicy, not at all rubbery.
Another highlight was the cocktails. They were strong, with no skimping on the alcohol
Overall, my experience at this restaurant was fantastic. The quiet, clean, and comfortable environment combined with the high-quality flavorful food !ade for a memorable dining experience.
I’m already looking forward to my next visit, especially to try their steak. A big thank you to the team for the tasty meal and...
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