Jacks Cafe & Bar — Restaurant in Wolverhampton

It's a shame really to be having to leave this review, as the owner, service and atmosphere were great. However, that's sort of where the positives end, firstly the promotion on food with 50% off ALL starters and mains. We ordered the food and noticed we had only saved £12.50, when questioned it was stated that it's the ones that are specially listed under "chicken" or "lamb" mains.

We were told its clearly stated on the socials but that wasn't clear to me. Now, on to the starters, we had the chops, decent amount but mainly bone and fat. It says seasoned, but I just didn't get much other than a spice kick. Poppadoms, can't get wrong, but £1 each seems steep.

Mains, I had mixed grill now for £17 I expected something really nice and good flavours. It was a complete let down, all the meats tasted exactly the same just burnt no stand out flavours, the fish pakora flavourless and just not nice. We bought a wrap and paid £1 for cheese, no cheese....we also had a kids chicken burger, literally just looked like something from Iceland nothing special, and not even chips with it so you pay for just a burger and tiny bit of side salad.

Now, just back to the 50% off, we ordered a curry and as that was separate to the other curries on the menu was told it wasn't included in the offer, the curry was OK.

I spent £10.80 on 3 cokes and a glass of water, not sure exactly what i was charged for abit of water.

Unfortunately £75 later and I won't be returning. There are cheaper places with much better food, I couldn't eat mine as it wasn't nice so took it away. Not sure where it'll go just yet...I've literally left hungry I think I'll need a pot noodle...

Went with work colleagues that have said the food is good. Unfortunately, due to a medical issue I'm limited on my food options so I had the so called 1/4 pounder.

The food arrived at the same time but while the table had a load of food to share, I got a sad pathetic excuse for a burger (frozen, budget multipack burger) that would have look at home sitting on a burger van at the side of the road, on a dry bun without any condements at all, sat next to a couple of chopped lettuice leaves, 1 single slice of tomato and 2 thin slices of cucumber.

I managed to have 4/5 mouthfuls before I could eat no more. Had better quality from a McDonald's happy meal.

It was so bad that my colleagues even stopped and asked the server "are you serious! Is that the burger?" The reply was quality"well this is Indian food, that's British in it" Like that is supposed to make it OK, so called British food is not to be given the same care and attention as the rest of the menu. Like its below them to bother, if that's the case take it of the damn menu and don't serve it.

If it's on the menu it should be at the same standard as everything else Indian or not. The reply was a cop out, everything on any menu from any resturant should ha e the same quality and given the same care and attention as everything else.

Has to be the worst place I have been with insulting staff.

Glad I don't...

First off I went into this establishment thinking it was a restaurant as I had to wait at the door ... then I sat down and looked around and felt like I was at a pub with the pool table and people queueing for drinks ... then I thought it was a cafe because a lady came up to us to tell us we had to order at the till?

I was honestly quite confused and then I looked at the menu and go even more confused as to what this place is or wants to be. Indian cafe, with American bar vibe that wants to be a restaurant?

We ordered the food and the waitress gave us wrong food. She then appeared to give the food that waited with us for awhile to the right people who looked to refuse it. I was pretty sure they came back and gave the same food as it seemed microwaved from the intense steam coming from it. Non microwaved food never gives off as much steam ...

We did also wait ages for other food but bean burger came super fast. The food also came with no sauces and no chips with burger and had to order them seperate?

The curry was nice ... Prices were stupid for the quality and quantity. Chicken burger was not like the picture on the menu and felt more like a cheap kebab house burger. Tikka wrap tasted like a wet...