Fortune Inn Chinese Restaurant — Restaurant in Worthing

I felt the evening started well. I wasn't sure how it worked and we ordered our drinks and starters. I was really surprised how quickly the food arrived. Unfortunately my vegetable spring rolls were served on a sharing platter, basically my spring roll was resting on a pork rib! I ordered this because I am vegetarian. Another portion was ordered on its own plate. Then our "mains" arrived. This was nice to see the variety of colour and smells when our mains were served. It was a shame about the service I feel that they could have been more attentive. We had to keep calling over the waiter for cutlery, napkins and drink orders. I felt that most of our main curries were very gravy tasting, like a slodgy, salty mix up. There was random roast potatoes in some of our curries. Food was under average. The toilet was nicely decorated but the ladies soap dispenser was broken and the hand pump version provided was empty. A large group over 10 covers arrived and I knew we were going to lose the bare minimal service we were already receiving. We had to ask for bill multiple times and eventually we stood up and got ready to leave. After putting my coat on and approaching front of the shop I finally met a card machine. There is a mandatory service charge btw! The lady that took the payment could barely look me in the eye. There was no genuine interest in how our evening went. I would have thought this would have been a perfect opportunity to get to know your guest and thank them for their custom. She didn't say a bloody word. Not even thank you, but she did say Bye! Very rude...

Arrived here at 13;15 on Saturday 13th to be greeted at the door and first thing out of waitresses mouth was kitchen close in half hour, now if this was my business and I found out my staff was telling people this on a Saturday lunch service Id be pretty cheesed off. Nevertheless my family and I sat down, I know know we shouldn't of stayed but we did. To say we were made to feel unwelcome is an understatement, we ordered drinks which the girl totally got wrong because she didn't really listen, she was far more interested in rushing us along. The starters were lovely, even though we felt like she was hovering to whip the plates away as soon as we'd finished. We ordered our mains and then a slight altercation happened at another table where she bluntly told them they no longer let them take away uneaten food, of which there was a fair bit, so they'd rather throw the food away, what a complete waste!!!!!! Our mains arrived to then quickly be told was there anything else as "kitchen close kitchen close". mains were not as good as starters by a long shot, we felt they had been rushed, and how right we were as the kitchen staff marched past us and stood at the front door waiting for us to finish. we felt so uncomfortable it was horrible, yes I know we only had three quarters of an hour but to loose business after COVID is I think...

Food was disgusting which is such a shame as I ventured out from our usual Chinese to try something new and was completely let down. The food tastes dirty in its self the chicken curry is disgusting the sauce tastes like it’s from a packet, in fact I would probably say that is better. It tastes like pure curry powder out the pot and is more like a gravy than a curry sauce. The salt and pepper chips was over friend and not proper salt and pepper chips they literally had a few chilli flakes sprinkled on. The chicken balls was again over fried and all of it tasted of dirty oil, not one part was enjoyable I am completely let down by something that should have been nice for £50 I hope I can help people from the same let down and food waste please be vigilant when ordering and don’t fall into the trap of disgusting food like we did. I don’t recommend anything but to steer clear and...