Nando's Worthing — Restaurant in Worthing

It was getting to be past lunchtime, the traffic from Brighton had been horrendous and the specific store we were in Worthing to visit didn't have the specific thing that we'd come to buy. Chicken is a cheer up food almost as good as bacon, surely? Nandos it is then. Nice big windows, bright and warm, some empty tables out of the direct beaming sunlight. Table 23 suited us plenty of surrounding elbow room too, we pointed and pouted and 'Host with the Most' Lee smiled and wafted us into our seats, giving us a chance to undo layers of chunky knitwear before giving us the Nando's version of 'Hi, Have you ever been to a Hsrvester before blurb'. Loos upstairs, you can order via the app, or scan the QR code on the table or at the counter over there'. Over there, James was guarding the Portuguese egg custard tarts and making sure that none of the chilli oil from the mixed olives gets tossed all over anywhere it shouldn't. Making him fiddle with that expensive touchscreen tech we ordered at the counter and he was gracious enough not to roll his eyes when I didn't know where my membership number was on my phones digital Nandos card. Found it tho. I'm not sure how new it is but I went for the 'new' Chicken chickle cheese and pickle burger, chips and slaw. Ma Baker, with only one of her four sons, (unnecessary, obscure, Boney M song reference, you're welcome) surprisingly went not for the double butterfly breasts but the roasted half Chicken, which everyone knows never comes as a whole half but a leg and a wing instead. Always better to get the double butterfly (plump moistness guaranteed twice) really. Peri fries on the side.

Manager Josh saved the day twice, first by fixing and then filling the frozen cocktail slushy swirler and again with some swift corn on the cob action for the lady across the table - I haven't got the teeth for all that twiddling and twirling. If I'm going up and down a length in public its not a cob of sweetcorn, sweetheart! I don't care how authentic the crusty Portuguese bread roll is, it's just not right for use as a burger bun, I don't know why Nandos does it, it's a crusty roll, goddammit! The big ol' slices of gherkin was eye opening though! What a revelation! Absolutely amazing. Chicken cheesy pickle for the win. Josh, Lee and James were Nando's Worthing A-team today, selling chivken all smiles and seaside...

Firstly, I must address the one star reviews, Andrew Toogood, Wesel Alfarhan, YZ LDN, Cam And, Louis Nash, James T, clearly not honest reviews and wondering what is wrong with you to give a one star review of a restaurant that is not even open to the public yet! This can only mean that you are very unkind friends and family who have been invited in to eat prior to opening or very vindictive people with ulterior motives who haven't even stepped foot in the restaurant and reviewed maybe from a nearby food establishment and feeling threatened. I will leave others to make their mind up on this but in my opinion sadly clearly one of the latter! Or maybe you're just easily confused and have the wrong restaurant! Easy done for some people!! Our visit today for five of us was nothing short of perfect! Thank you so much to the lovely ladies at the door who showed us to our table and explained how to order, to the staff that cooked the amazing food, to the waiting staff that delivered it and checked back on us and finally to trainee Luke (sorry if I have the wrong name) who cleared our table and we had a great chat with just before leaving and finally to Dan (again sorry if I have the wrong name) the manager who also popped over for a quick chat and later when we left said goodbye and thank you. Btw I would not expect him or any member of staff to open the door for us, why should they and why would people think it would be rude if they didn't? Clearly delusions of grandeur! Finally the food was first class, fresh, hot, tasty and arrived at our table very quickly. A first class Nandos with great staff and a great atmosphere to it. Can't wait to visit again.

Google you must take action with these false reviews. They can be...

Rating: 1 out of 5 stars

Date: April 1, 2023

I had high hopes for my visit to the Worthing Nando's, as I had previously enjoyed their delicious peri-peri chicken at other locations. Unfortunately, my experience at this branch was anything but satisfying.

Upon arrival, the queue was long, and the wait time was extensive. I understand that it can get busy, but it felt like the staff were not doing their best to accommodate the growing line of hungry customers. It took us nearly 30 minutes to be seated, and that was just the beginning of our troubles.

The service was painfully slow. It took another 20 minutes for our server to take our order, and then we had to wait for over an hour for our food to arrive. We noticed several tables around us that had arrived after us getting served before us, which was quite frustrating.

When the food finally arrived, it was lukewarm and not up to the standard that I had come to expect from Nando's. The peri-peri chicken was dry and overcooked, and the sides were unappetizing. The portion sizes were also smaller than what I had experienced at other Nando's locations.

To make matters worse, the staff seemed disinterested and unapologetic about the delays and the quality of the food. We were not offered any compensation for the long wait, and our complaints were met with indifference.

Overall, my experience at Worthing Nando's was a huge disappointment. The service was slow, the food was subpar, and the staff seemed to lack the usual Nando's enthusiasm. I would not recommend this location to friends or family and will be hesitant to...