Dairy Queen Grill & Chill — Restaurant in Abingdon

So this is by FAR the WORST DQ we have in the area. Any of you out of towners driving through, don’t even waste your time. Go to the other one up the street if you HAVE TO. That one’s not good either, but it’s better than this one. I ordered one thing. A medium strawberry cheesecake blizzard with 5 FIVE extra scoops of cheesecake bc they don’t ever put any in it, paid 70 some cents for each scoop. Almost $11 for it. When I get it, there’s no cheesecake in it at all. NOT ONE BITE OF IT. I thought maybe they forgot, so I asked the MANAGER & immediately she gave me an attitude. My cousin was with me, so she was a witness to it. She told me she put NINE SCOOPS in it, which is a total lie. She told me, they were at the bottom. When I showed her they weren’t she said, “they probably got ground up”. Makes no sense bc why would you give me ground up soup? If I’m ordering it for the cheesecake, u can see there’s none in it. It didn’t grind up however, bc that’s not possible. They’re whole pieces of cubed cheese cake. 😂😂😂 It wasn’t ground to death, it just wasn’t in there. Her solution was to just eat it, & it was crystal clear she wasn’t doing a damn thing about it. I go to sit down to just deal with it bc I didn’t want to start anything, & the tables are FILTHY. Not wiped at all, sticky, food on the floors, etc. My cousin got food, a burger, fries, and chicken tenders. She said all of it tasted horrible. I just wanted to leave this here to say I will NEVER be going back to this nasty place again, & neither should anyone else as long as that woman is manager. Do better at holding your stores to a higher standard DQ. You have enough $$$$ to do so. I have a video, but it will only let...

I have stopped here many times and have always had good service, but tonight I decided to go in to order because the drive thru was packed, at the time when I walked in,I was the only one in the restaurant, I stood at the front register for a couple of minutes and then I met "Todd" the most unenthused person I have ever met. He came to the register without greeting looking down while slowly taking his gloves off, then just looked up with no response. After ordering my last item which was a drink he slung his arms around asking "small medium or large, you have to tell me". At this point I was holding myself back from blowing up. I know these times are frustrating and lack of help and dealing with restrictions can cause allot of stress, but customers are very important and one bad employee can drive them away forever. I thought maybe it was just me, but while filling my drink a another customer was talking about how rude and...

This place has went to hell in a hand basket! I went through the drive through just now an ordered 2 sausage biscuits and a small chocolate brownie extreme blizzard! They reached me a cookies an cream blizzard, I told the girl I orders a chocolate z. brownie extreme blizzard, she said that’s what it is. Just to prove a point I took a bite an literally spit it out because “As I Said cookies an cream, but not only that old stale cookies in it an freezer burnt ice cream! I again told her what the issue was, she said I promise that’s what it is, we had it left over from lastnight an put it in the freezer till someone ordered today! It’s ok it’s just a little like in color because it was in the freezer, the biscuits was the same way! No refund was given, but in all honesty even if they Gave me the entire saaaa ztore I would NEVER give up them My money, time or any other forum of business. This was disgusting...