McGee’s 72 — Restaurant in Acme Township

I took my signifigant other here for our anniversary a few moths back. The only positive remark I can make of this place is that the scenery is truly remarkable, going here around sunset and having a window seat, the view was gorgeous. However having a good atmosphere does not make the place good. The food is decent, but for the price it definitely isn't worth it. This is to be expected from a fancier place, however judging from the service we got, this isn't really a fancier place. So to begin with we had a coupon for 10 dollars off our meal and I asked the waitress if it was applicable to what we were getting, she said yes, and then when the bill came she said it wasn't actually applicable but she would take the 10 dollars off, as she should do because I definitely would have ordered something else if I knew that. So unprofessional that she told us the wrong thing in the first place but she handled it well. However when she had taken our order she asked the question "alright, would you like soup or salad?" We both had said yes and gotten the opposite of one another, but she didn't say "ADD soup or salad?" She just asked if we would like it as if it came with our meal, turns out the meager amount of (not very well done) soup I got, along with the 6 pieces of lettuce with vinaigrette my partner got, totalled to be 10 dollars extra. I confronted the waitress about this and she got the manager, who basically acted like we had already been done this grand favor by taking off the 10 dollars from the coupon even though the waitress had told us it was in fact applicable. So his final response was basically "it doesn't say it comes with it on the menu," which is ridiculous because this place has a very bare bones menu so we would have no real way of knowing if it did or did not come with it. So overall due to the service we would have had to spend almost 20 dollars more than we should have and then basically didn't get 10 dollars off in exchange for some bad starters. Now me and my partner were both 19 when this happened, now we are both 20, and I am almost certain if we had been older things would have turned out differently. But since we are younger I think the manager took a look at us, decided we were "just kids", and that we were not worth the hassle. But for that managers information, I take my partner out to eat constantly, and maybe if we hadn't been treated so poorly we would have come to this location many more times, after all my money is just as good as an older persons money isn't it? Regardless, if you are under the age of 30 I highly recommend against going to this place, as you will be treated like a child. If you are older than that I still wouldn't recommend this place, the food was okay at best and the prices were much higher than they should be, you could go to an actual nice restruant for the prices they have, or just go to someplace like Applebees for cheaper and better food (I don't even like Applebees so that tells you something about their food). Also side note, it was extremely cold in there, as a 20 year old man that grew up in northern Michigan I am extremely resilient to the cold and I was practically shivering, I cannot imagine an older person who isn't as resilient as I am eating there without wearing a heavy coat, which isn't exactly what you want to be wearing while you are trying to enjoy your evening. Awful experience, would recommend going somewhere...

I'm a bit saddened to right this review, as our previous few experiences (in the bar area) weren't bad.

We stopped at McGees 72 last night for a dinner before my future father in law headed out of town. He as well as my fiance both ordered NY strips, I ordered a pasta dish. We started with the Risottto tots, (which are very good.) Everything was going well until we received our main course. Both of their steaks had blue ink permeating over an inch into the side of them. Ink is used to mark meat during the grading process, but it shouldn't be in/on a $30 steak when it arrives to your table. They both cut off that section, looked past it and began to eat. Within a few bites they both stopped as if something was amiss. My fiance cut off a piece and had me try her steak. There was no searing on it what's so ever other than some superficial grill marks and it had very little flavor (which is odd as a good steak only needs some salt and pepper.) It also had a very odd after taste. Her father said his was providing the same experience. I asked my fiance if she wanted to send it back, which she did to my surprise. (This is only the second time she's ever sent something back in 3+ years of dining out with her.)

The server had a manager come over to the table, who arrived and stated she was there to "see the strange ink" as she'd "never seen that before," at which point they offered to take the steaks back and replace them with different entrees. My fiance opted to just get a chicken Caesar salad, her father opted for the filet after a suggestion by the manager. A few minutes pass and the manager stops by to state she had spoken to the chef, and he confirmed the ink was from the grading process, but she gave no explanation as to why it was still on the steak, and to such a degree.

About 15 minutes later the manager returns to say the steak had been on the grill 10 minutes, and should be ready soon, and after about another 5 minutes it was served (medium-rare) along with the salad for my fiance. When the filet arrived it was about half the thickness of the previous NY strip, and covered in a cream sauce. (Something that wasn't explained when he ordered it.) Although it was not what he had envisioned for this early father's day dinner out, he reluctantly ate his meal, while I watched and my fiance's younger sister had dessert as she was getting restless.

When the bill arrived, they had removed the NY Strips as stated, but nothing more. Now I know they technically didn't have to provide any additional comp, but the lackadaisical approach to our experience coupled with this really irked me. Having worked my way through college in restaurants, I know that a few comps go a long ways towards customer experience. My fiance and her father didn't eat dinner until 10-15 minutes after the rest of the table had finished eating, and neither had the experience they had hoped for.

We have only moved to the area this past winter, and already dined at M72 several times, but I don't think we'll be going back any time soon after...

I had lunch at McGee’s on August 15th (around 12:30) with a group of people. There were about 11 of us in the group and we had called ahead to make sure that McGee’s could accommodate our group at that time since it was for a major occasion. When we got to the restaurant, they were not ready for us, they actually seemed to not even know we were coming. It took some time to get a table ready for us. We placed drink orders, that took about 20-30 minutes until everyone received their drinks. We ordered our food and it took an additional 50-60 minutes until we received it; even then there were mistakes with some of the orders that needed to be corrected. Shortly after leaving the restaurant, on my drive home, I started having horrible cramps like I ate something bad. I did get physically ill for the remainder of the day. I had not eaten anything for about 16 hours before going to McGee’s. I called McGee’s around 4 or 4:30 that same day and talked to the woman who was in charge at the time. I told her what had happened. Her response was that it must have been from something I ate the night before because “food poisoning can take up to 24 hours to show.” I explained once again that I had not eaten anything for about 16 hours prior and that within 30 minutes after leaving McGee’s I became very ill with definite signs of food poisoning. Wouldn't the “up to 24 hours” include the 30 minutes right after?? I told her the food I ate and her response was, “Well, if you want, I can take down your number and call you if anyone else calls us with the same problem.” She did not seem concerned at all that there might be some bad food at the restaurant that day. I was HIGHLY unsatisfied with my dining experience. Not only was the service slow and inaccurate, but when I called to tell them I got physically sick from their food, there was absolutely NO attempt to resolve the problem, not even a “sorry” or concern that others might have gotten sick as well. Keep in mind food poisoning does not have to be from the same type of dish; it can come from cross-contamination or bad food handling as anyone knows! I will not be dining at McGee’s ever again and definitely not recommending it to others. I highly doubt anyone there will even care to try and fix this and...