Pizza Hut — Restaurant in Adairsville

I am so disappointed in the quality of the Adairsville pizza hut. The past 5 pizza's I've ordered have been so under cooked that I've had to cook them in my own over. I ask for my pizza to be extra crispy, not are they not extra crispy they are not even cooked, the Dow is like melted cheese, stretchy. Pat was the one that took my order over the phone and a stressed to her 3 Times that my pizza hasn't been cooked all the way the past few times and she got a attitude with me. I was told that it would be a 45 min wait to a hour, I got my pizza in 20 min. I'm not complaining that it was quick, it's that my pizza is raw NOT COOKED. WHEN I ASKED FOR THE OWNERS INFO I WAS TOLD THEY DIDN'T KNOW THE OWNER. LET'S JUST SAY I'M BEYOND UPSET I've been trying since 12:00 moon to get Some answers to who owns this pizza hut. I've gotten the run around, they gave me 2 DIFFERENT ONWERS NAMES!! FIRST, KURANI PIZZA, THEN LEGACY PIZZA IINC. THE WRONG PHONE NUMBERS TO THE OWNERS AND TGERE ARE NO LISTINGS FOR THE OWNERS! THIS IS CRAZY!!! I WANT ANSWERS TO WHY THEY CAN'T COOK THERE PIZZA CORRECTLY AND WHY THEY TREAT CUSTOMERS WITH DISRESPECT. THE PHONE NUMBER I RECIEVED WAS FOR A STUPID SURVEY, NO PERSON TO TAKE TO IT HANGS UP ON YOU WHEN THE SURVEY OVER! I'M PASSED OFF AND...

Yesterday, March 11th 2023 2:37pm I found a huge clump of HAIR underneath my pizza. There’s no telling what else they’re doing to our food in there. And the clump of hair was too much to be an accident. I’d be more understanding if it was just a single strand, this had to be purposely done.

And no, I was not rude at pick up to warrant any of this. I’m always respectful especially to people who are servicing food because anything could happen. I also ordered online, didn’t speak on the phone with anyone.

I’m just glad I looked at my food before putting it in my mouth. I should have taken a picture before throwing the whole box away, I should have drove back to request a refund but it would not have went well because I was too angry.

I used to think this Pizza Hut was the best. You could almost say I’m a regular, because it’s the only Pizza Hut I go to. But I’m done. That was...

Woah Nelly! That Thomas guy sure gave me the best customer service experience I've ever had!!! Talk about service with a smile!!!!

I don't know what half of these other reviews are talking about, partially because their grammar and spelling are equal to that of a 7 year old chinese kid who's just trying to learn English so he can communicate with other people while playing online video games and partially because all of the staff these other people have complained about have been fired and replaced with much better employees, like Thomas!!!

Disregard all of those one or two star reviews from years ago!!! Like the seasons, the staff here changes often, as is the same with any other fast food franchise!

In it's current state, pizza hut is my favorite pizza joint in town! (Thomas is a big reason why, live that...