Main Street Grille — Restaurant in Agawam

I would give this place ZERO stars if I could. There were 3 pieces of copper wire from a grill brush that were in my home fries. When I brought it to the attention of the rude waitress she just said "Yeah..." and took my plate. She looked absolutely annoyed. I am assuming what was the owner of the place came over and never really addressed the copper wire pieces in my food but just grudgingly said she would "adjust my check". She made it sound like I sprinkled my food in this copper wire and then complained. The place is so dim and dark inside I couldn't get a good pic of the objects. The "cook" tried to say that it wasnt wire that it was "egg hair" and with that extremely stupid explanation I just paid my check without it being adjusted and left. I think the board of health needs to go in there and check this place out. Being so dim inside they are covering up how dirty the place is. Terrible management and rude wait staff. Anyone who goes here PLEASE turn around and go somewhere else. If you are determined to eat here check your food first before eating it. Who knows what you will...

Don't usually do this unless I have a real problem with a place so here goes.. This place is a reminder of what a restaurant should be like.. To say the staff is friendly is pointless because they are supposed to be friendly and all have been everytime I've been there but when I brought my disabled mother who has dementia in for breakfast last week this one waitress went more than above and beyond to make her feel comfortable and even put a the biggest smile on her face which isn't easy.. It takes a very empathetic and amazing person to connect like that let alone even want to with someone who just walked in the door.. I mostly get take out because of my busy schedule but the food is soo good and everytime I go in there the staff is soo open and friendly it bothers me I can't sit in and enjoy my food. Thats how a good restaurant should make you feel.. Note for the...

My Daughter and I just had a mommy and Daughter lunch date. Just recently moved to the area, and have been in search for a classic small homestyle diner. And Main Street Grille, is a place that was warm welcoming. Small and toasty. All the servers hd friendly smiles and seemed to enjoy there job. And certainly had a very good relationships with the locals/regulars. Our server was great with my Toddler, and had shared that there Clam Chowder was homemade. Being pregnant and moved back to the east coast. That is what I have been craving. The coffee was fresh and always refilled, there servings are great. Love the Breakfast all day concept. And homemade soups. I would certainly enjoy having more reasons and times to go here. My daughter loved picking from the treasure box. The flashlight will come handy for fixing her bike she says!...