Subway Sandwiches and Catering — Restaurant in Agoura Hills

I stopped by this Subway location around 5:30–5:40 pm today, and unfortunately, my experience was very disappointing. The store was not busy at all, yet the service I received was careless and dismissive.

When I first mentioned I had coupons, they told me not all sandwiches qualify, which I completely understand. I then ordered a steak sandwich, which was valid with my coupon. What bothered me was the way my food was handled. The employee, an older woman (I believe her name was Lupa), gave me one proper scoop of steak, but then for the second scoop she only gave half, and even took some back out after putting it on the sandwich. So instead of two full scoops, I got barely one and a quarter.

When I asked for my sandwich to be double-toasted, she only did it once. For toppings, I only eat spinach, tomato, and olives, so I asked for extra spinach and olives. She rolled her eyes, added just two more spinach leaves, and only five or six olives. When I asked again for more olives, she rolled her eyes again and looked at the other worker like I was being difficult.

On top of that, the sandwich was wrapped sloppily, with no paper inside the bag to keep it together. Other Subways I visit always take care to wrap it properly so it doesn’t fall apart. When I checked the bag at home, it was a mess.

I even tried calling the manager at the phone number posted on the door, but no one answered.

I’ve been to many Subway locations, and this was by far the worst service I’ve received. I left feeling disrespected and upset. I hope management sees this and takes action, because customers should not be...

I haven't been to Subway in awhile and I am very disappointed. I got a rotisserie chicken sandwich and the portion of chicken was pushing 2 ounces. I basically paid $10 for one chicken wing. On top of that the price of the menu did not match the price on the register. I was charged more than listed. I didn't order anything extra either. Over priced and...

The lady taking my order had me wait for 3 minutes until she helped me when there was no one else in line, let alone in the store. I had a discount card that allowed me to get a free 6” if I bought a foot long and a medium drink. She completely disregarded the discount card even though it expires...