Love this place. Just not so happy with their process of keeping new tubes of ice cream under current ones in use. Which has always been the way it has been done. This was my second visit back to back in which both times i had the not so pleasurable experience to witness the top container being empty and watching them replace with the one underneath. Its disgusting. They pull the one on bottom up scrapping ice particles from sides of freezer box onto top of container then sit this new container on another open unprotected cream. They peel off the top and any debris fall into surrounding open unprotected ice cream flavors. Then i get a good look at whats under it all. Ice balls , ice cream drips on side of freezer box that who knows what else and how long it has been stuck there. And this was scraped up and dropped into surrounding flavors of unprotected ice cream. Then the poor girl working dropped her cup while filling it into that empty void. She went to clean it up and her pony tail fell right in on the just opened box of new ice cream. I had already mentioned to one of the girls that the change out process was not so appetizing. She did apologize and its not her fault. The employees are great and friendly. Its just every time i go i end up getting front row seat to a container change out and completely lose my appetite. I just dont know whats being dropped unknowly into the ice cream and it bothers me. There has to be something to protect the other open boxes of ice cream during the chsnge out process. But i did notice thay have finally dusted some of the old areas and was very pleased...
Read moreWe are new to Augusta and my toddler daughter loves icecream so I googled this place and because we are so close we have been customers ever since. Because of Covid we typically walk up to the door and order and the workers will bring the icecream out to the car. But today we actually had to walk inside to order , so we did and it was about 5 workers in there all Caucasians which is fine. We were the only customers in there and NO ONE GREETED US OR EVEN ACKNOWLEDGED OUR BEING THERE. The one who took our order was a real doll very friendly and she even spoke back to my daughter (because she has a large vocabulary at 2). No other worker said not one word , just cold shoulders , and we come here twice a week at least!! It’s not for the taste but just to make my 2yr old happy. I’m not sure if the other workers were management or not. But I don’t think we will be returning customers because they didn’t seem happy to service us other than the sweet young girl who took our order. So for a small cup / 1 scoop it’s about $4 , and you can go if you want but in a world full of hatred we need all the niceness we can get. So today is our last day...
Read moreFound this place tonight and it's great! I've been looking for an ice cream place like this ever since I move to Augusta. They have a bunch of different flavors, they definitely have a flavor for everyone.
They make their own waffle cones which is a huge plus. Their waffle cones are great: sturdy enough to hold your ice cream but light enough to break off with an easy bite. And the waffle maker makes the place smell great!
Another great thing about this place is that they aren't over priced! They're actually relatively cheap. 2 big scoops of ice cream with a waffle cone only cost about $4.50! And the scoops were about the size of a baseball so pretty awesome.
The only downside to this place is that they don't make their own ice cream but the ice cream they use is made in Georgia and it's pretty good stuff.
I like this place so much because it's a privately owned business and they got it right. Good ice cream, good cones, good prices, and good employees. There isn't another place I've found in the area like it. It's a traditional ice cream shop. Because of all these things, the Pink Dipper...
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