Food has always been amazing and I've been here multiple times (we try to make it in every time we are at our lake home). The service has always been rocky as they seem to always be under staffed. Today was something I have never experienced in any kind of place. My family and I went to eat lunch and we had our dog so they all went to sit on the patio while I went inside to let the worker know we are there and already knew our order. Soooo many things went wrong on so many levels..... I waited standing at the bar (again to order and let them know we were outside) and waited over 8 minutes before the "cook" came out of the kitchen. * I understood and just waited patiently"" he didn't even acknowledge me after coming out after 8+minutes When he finally looked at me he told me to "go sit down". I tried to let him know we were outside and I can wait I stood their watching the TV, getting irritated bc of the way he had originally talked to me, but I was giving the benefit of it all. He then poured drinks for the guys at the bar (again, okay I understand), but he proceeded to put his hand on the bar and told me to sit down again and he would be out when he can bc he is working on food and doesn't have time for us The 2 other tables and 2 guys at the bar all had a looked at me with 'im sorry' on their face. I was mortified. I went out to talk with the family about it and let them know I was no longer comfortable eating at this place. As great of pizza they have, this guy has made it where I will Never go back and will now be turning people away from there. I used to highly recommend just bc the food is pretty amazing.
I hope the owner sees this and this guy changes his attitude towards his guests or looses his job because this is definitely not the...
Read moreI had the harvest salad and added chicken. If you love arugula, you will love this salad, which I do! It was $17 with the added chicken, which is a lot for a salad, but I took over half of it with me to eat for dinner so I feel like I got my money's worth. I own a restaurant and understand the cost of things these days and overhead, so I can't fault them for the price. My only "complaint", which I did not address with the server as I could or should have is, I ordered the Thai Basil Spritz and that was supposed to be Thai Basil Shrub and club soda. I think I got a combination of that and the Lemonata(sp?) that called for simple syrup, sweet and sour, and fresh mint. I had debated between the two but opted for the spritz because it seemed like it wouldn't be as sweet. It was very delicious, which is why I am still giving 5 stars because people are human and make honest mistakes. I don't think it's fair to give a bad review over some simple mix up. I do wish I would've said something to the bartender just so it doesn't happen to the next customer and they decide to leave a bad review. The bartender was very nice and the food came out super fast. All in all, will definitely be back and make sure and have the bartender clarify what goes in the spritz because I would love to try it the way it was...
Read moreWow!!! Been here before and had great service but today, 5 servers on staff and they filled pull tabs while we sat at the bar for 15 minutes just trying to get a drink and some pizzas to go and we got them with attitude, and indifference and apparently you can’t mix pizza unless they are only one topping. I have worked in the service industry for years and a simple “hey folks I will be with you in a minute” goes a long way in my book. Their brewery had some good beer but the food is over priced and out of the back of a truck so we were hoping the pizza place would do well but not.
Oh and after the hour and a half to get our “to go” pizza we got the wrong pizza!!! We got some gluten free pizza (not ours) and the manager laughed at me saying they gave our pizza to the wrong people and we have been saying sorry this whole time. Sorry??? Laughing at the customer and giving gluten free crust and Saying oops, we gave your pizza to the gluten intolerance people?? (Hope you recognized the gluten crust and didn’t eat it and your pizzas were burned so they would sucked anyway. I’m sure the manager would have just laughed at you too and that you got sick from eating the...
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