Gino's Pizza — Restaurant in Akron

UPDATE 10/26/2024

I PLACED A PICK-UP ORDER FOR MY KIDS, CAUSE THEY LOVE GINO'S.

GINO'S MADE IT RIGHT WITH ME. I WILL BE BACK AS A CUSTOMER.

BEST PIZZA IN THE U.S.

My wife and I called to order 20pc chicken, lg. Pepperoni & sausage and lg supreme double pepperoni.

They said it would take 40mins. My wife had to pick up a few items from the beauty store across the street. She came back out, and we sat about 15 more minutes. From the time we called to the time we sat, it was well over 40 minutes. I called and asked if our food was ready. I was told it wasn't ready yet to try back in 10 minutes. Waited another 10 minutes. I called back the girl who answered the phone, and she became rude. Instead of checking on my order, she wanted to back & fourth about calling on my order vs. coming in and checking if my order was ready. She got mad and said, "I'll get the manager." The supposed manager got on the phone and was just as rude as the first lady. They were mad cause I kept calling. I explained that there wasn't anywhere to park by the shop, and we were parked across the street. I said to the manager all this time you and the other girl spent on the phone want to argue with a paying customer you could've checked on my order. She rudely hung up the phone on me. I just left and went somewhere else. I believe they never had my order ready at all.

IN THE PAST I'VE NEVER ENCOUNTER CUSTOMER SERVICE LIKE THIS.

MIND YOU, I SPEND MONEY WITH GINO'S. ALL MY ORDERS ARE $80.00 OR MORE. GINO'S IS OUR GO TO FOR THE BEST PIZZA IN AKRON, BUT WITH THIS DISRESPECT, THEY LOST A...

Be ready because this is gonna be lengthy. I have had Gino’s Pizza numerous times, and it’s always been amazing and enjoyable for me and my family to eat, but last night this has opinion has changed. We ordered garlic parmesan boneless wings, and hot bone in-wings, and a medium pepperoni pizza. The pizza was mediocre, not bad but different from the other times we had it, which is no big deal because pizza is pizza, the wings were good, but the parmesan bits were NOT good, they were oily, and just not very pleasant, so we didn’t eat them and went to bed. This afternoon, after me and my husband came back from church, my daughter had asked if she could have the rest of the parmesan bites, and I let her. Soon after, she comes to me saying, “Mommy you won’t believe this!” and shows me the chicken bites which are RAW! We were disgusted because we had ate at least two each last night. I’m writing a review because it won’t matter if we go back, I know this because my older daughter came back from Toledo, had Gino’s, and her chicken was raw too! She told the workers, and they told her, if they made it again, it would be the same way it is now, raw. Very unacceptable, and disgusting. Please rethink getting chicken here if you don’t...

I had a interview this Saturday, July 16 and it all went well to a point. I don’t mind that I didn’t get the job, but when I went into the interview I received a series of questions like my work experience, how I am as a person, etc. Then the subject had arisen of how I would be getting transported to and from work, my brother, my mom, and my grandma can all take me with no issues, so this wasn’t an issue. After that I was asked what my mom worked for or did for a living, I told them that she works on making cabinets. This is because she never got to finish highschool, but she still found a way to support us and put a roof over our head. After telling them that she made cabinets for a company, a worker behind me proceeded to laugh and say, “let me guess kitchen cabinets?” and the lady who was interviewing me and her husband started to laugh as well. I felt as though this was a unprofessional manner and they should not of commented in such a way, especially with it being a interview and just meeting them. I no longer want to work for this place and I felt as though I was just used for humor because they made fun of my...