Ha-La Sushi — Restaurant in Alamo

The menu on DoorDash vs their menu on their website did not match up. I received the wrong order. I complained and asked for a refund. The restaurant should have contacted door dash about having the wrong menu and given me a refund. They could have kept their money from DoorDash and still be paid since it’s a DoorDash issue. They called me 3 different times arguing about giving a refund. They were yelling at me about the rolls when I showed screen shots of all the rolls being different. Very rude customer service and unnecessary to keep calling me and leaving voicemails. This was clearly an issue they needed to resolve with the DoorDash...

The atmosphere was nice, but that's all i have that's nice to say about Ha-La.(Used to be called Ha-Ru (which was a real Japanese word) Ha-La is not.) My girlfriend and I ordered, but our food came out at different times.(We pretty much ate separately.) My dinner was delivered first (cold) and had way too much Teriyaki sauce. Our second order was also cold and covered in way too much sauce. Once we were done eating we were stuck waiting for the check and had to call for the server out loud disrupting the other guests. Shortly thereafter both of us had terrible intestinal distress. Ha-La ? more like...

I’ve been dining several times a month at HaLa for years and certainly find my experiences consistently worth 5 stars! Quality and freshness is my priority, and they never disappoint. What’s really unusual is their wine list. It’s top notch, too. Sure, if it’s really busy, I might have to wait a few minutes to order, but with a fine glass of wine to begin with an appetizer, I’m good! Ken and crew are phenomenal hosts and always make me feel welcomed and...