I try not to be opinion off of the past, but this Domino’s has consistently gotten my order wrong 75% of the time over the course of three years. I finally gave them another chance tonight and after waiting 45 minutes and the App being stuck on “quality check “for 30 of those minutes, I decided to call And see if there was an issue. The worker that answered the phone said I didn’t have an order active. When speaking to the manager, she confirmed I had an order active and told me they were really busy. She did offer to credit my account, but I have been credited at least a 5 times that I never use it because you have to call in instead of using the app. When the delivery driver showed up, it was over an hour from the time I placed my order and he apologized and said they messed my order Up and had to remake it. I will give them credit, it was good. But the manager telling me one thing and the delivery driver telling me another is a red flag and I very much appreciate honesty. Plus the consistent mess up with my order Over the course of years does not leave a pleasant taste in my mouth. I will not be a returning customer, this is the last chance, just wanted to ensure others know what they’re getting in to.
Update: thought I’d use my comp pizza from this situation after a long weekend of traveling. Took an hour to for the delivery to happen and they delivered it to THE WRONG HOUSE🤣 they can’t get anything right. Walked over to the house that it was delivered to and it was already gone. Called them back and they offered to remake it and I told them to cancel it and refund me the delivery fees and...
Read moreThe pizza here is pretty good. It's even better if you've never had pizza before in your life. There was a child in my hometown who had never experienced the taste of a pizza. All the citizens of the town chipped in to get this little boy a pizza pie. However, the flavors were too much for him and his brain cells confused the pizza with true love. From this point on the little boy who was named "Carl" could only eat pizza because it was the only meal that could nourish his tiny boy bones. 3 months after Carl found his love for pizza, that love killed him. He had a mental breakdown over the cheese on his Little Caesars Hot and Ready, that caused him to drink 5 bottles of Jack Daniels and drive his big wheel off a cliff. Some days I feel that if we had a Domino's Pizza instead of a Little Caesars he would still be here today. Pizza was the love of his life, so it only made sense that he would Romeo and Juliet over it. I made this story up. If you read all the way through it you can get a sweet deal at this one and only Domino's Pizza by saying "Brody Wells from Google Maps sent me and we give our condolences." Thanks...
Read moreIneptness at it's finest. Memphis BBQ chicken. I asked for light onions, I received light onions and no chicken. So basically barbecue sauce and cheese, I should have known they were going to screw something up when I noticed on the app that it took them 22 minutes to put my pizza in the oven from the moment they started making it. Apparently somebody started making my pizza went on break came back and just threw it in without all the ingredients on it. The app gives you two ways to fix any problems, would you like 20% off your next order, or do you want enough free points for a pizza, but not a speciality pizza but you have to sign up for our free pizza points nonsense with your email. No thanks I don't need a whole bunch of emails from a place that can't make my pizza right. And it wouldn't be so bad if they gave me away to get resolution but they don't. We all make mistakes they just don't fix them satisfactorily. Pizza goes in the trash. Four and a half stars for the supreme that was delicious, minus one and a half stars for a horrible barbecue cheese pizza and no way to...
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