Denali Pretzels & Coffee Co — Restaurant in Alaska

We were grateful to find a quaint coffee shop at Anchorage Airport. I ordered venti cafe frappe and as soon as my drink was ready I noticed right away it weighed way less than a 24oz beverage should weigh. After a 5 minute walk to my terminal the beverage had decreased to 3/4ths sugary foam and whipped cream. I went back to ask the barista if she could exchange my beverage for a 24 oz coffee since my drink was ridiculously all foam and she made an excuse that all of their blended drinks are mostly foam because they use so much ice to make them that the Ice melts. If that were the case, the ice would melt and the beverage would be watery not foamy. The barista also said that they never refund anything under any exceptions 😑 Word of advice: make sure whatever you order here is definitely what you want since this shop makes zero exceptions for customers and unless you’re craving a 3/4ths foam consistency beverage for $7 plus…do not order any of their...

I stopped for a coffee (20oz. Fat-Free, Sugar-Free Vanilla Latte') Friday morning (04/22), just inside TSA, before my 7:00am flight.

The barista had spilled it all over the outside of the cup, so I had to wipe it all off, before I could get on my way. When I took my first drink, halfway down C Concourse, I realized that my coffee was not hot and had a slightly bitter aftertaste.

Worse than all that, though, was the fact that the barista taking orders was bad-mouthing other airport vendors, to the customers. The trio immediately in front of me (all from out of state) was looking for a sit-down breakfast. The barista told them, "If Norton Sound is open, they're pretty good. Don't ever go to Silver Gulch; they're terrible!", coupled with a disgusted look on her face and shaking her head, "no."

I travel very regularly, between work and pleasure, but I will not be returning to Denali...

I've had coffee (usually just a plain latte) from this place several times while flying through ANC. It has been hit or miss.. a couple of excellent cups and a couple of watery ones. I also had their breakfast burrito once, and it was pretty darn good. It's probably one of the better quick bites you'll be able to get here, but it'll cost you! Service is consistently good, especially for early mornings at an airport. I'm sure I'll keep giving them my business from time to time if I'm flying in the morning; in my opinion, there aren't really better options for coffee or a quick breakfast bite at...