Service - Ordered online more than 1 hour before scheduled pickup and they didn't start my order until I got there. Additionally while waiting, they took another order and got that person their order before I got mine. If this was a matter of the order just got lost, it's still not good service.
Food - Food is bland to below average. Virtually no taste difference between the Spam K-roll and Beef K-roll even with different sauces (teri-sweet mayo on spam and teri-spicy mayo on Beef). I know most of the ingredients are the same, but seems like there should be at least a little separation in taste, and while the taste wasn't bad, both were pretty bland. K-spice "popcorn" chicken at least had a different taste albeit not good. Not really popcorn chicken...more like nuggets and seemed to me they were TVP heavy (textured vegetable protein). Almost had a breading quality to it. I mean there was virtually no difference between the breading and the "chicken."
No rating on Atmosphere as it's basically a pickup counter and that's it. Menu sign was nice so I guess...
Read moreIf you're looking for a culinary haven that offers a delightful array of dishes from the vibrant flavors of sushi and poke to the comforting embrace of Italian pasta, this restaurant is your go-to spot. Navigating through their diverse menu is a breeze, ensuring that every palate finds its match. The quality of the food is exceptional, striking a perfect balance between indulgence and value. Moreover, the prices are quite reasonable, reflecting a deep commitment to providing guests with premium experiences without the premium cost.
What truly sets this place apart, however, is the warmth and professionalism of the staff. They go above and beyond to create a welcoming atmosphere, making an effort to remember their customers, which adds a personal touch to each visit. Whether you're a regular or a first-timer, you're treated with the same genuine friendliness and care. This restaurant is not just about satisfying your hunger; it's about creating memorable experiences, one...
Read moreI love the food. I don’t know why they combined all the stores into one, the wait times here are always 30+ minutes. Makes no sense considering if they were their individual stores they are 2 mins or less to order make and pay. But since they combine all their stores into this, the wait time is so long. Feels like a greedy practice when they were known for a get food quick and leave. The atmosphere is 4 chairs for waiting. Nowhere to eat. If it’s that type of restaurant the why is the wait time 30+ minutes. Makes no sense. Been here 3 times and all 3 times have been like this. Terrible service even though they apologize and sometimes give you a coupon doesn’t make up for the bad experience. Can’t recommend this restaurant. I do recommend eating at their individual locations like Top Bop and eatlia but not Ghost (the combined...
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