Subway — Restaurant in Alaska

I was a customer at 3 pm on 5/15/2024 (just a few minutes ago).

Awful customer service. Not one smile or greeting out of either of the staff during my entire interaction. Female that initially helped me begin my sandwich didn’t now how to make an All-American (basic bacon, ham, turkey). When I asked her for shredded cheese, she couldn’t even use her words to clarify. She picked the cambro up and showed me rather than asking.

The male that helped with the veggies just threw them on with little regard for how a sandwich would be made eaten. He then “helped” me checkout.

During checkout at requested a meal. He then got rude and told me I should specify what type of drink and side. The standard has always been chips and a fountain drink. Either customers ask for divination or the checkout server asks whether or not they would like a bottle drink (upcharge) or cookies (substitute for chips). I was so shocked by the rudeness that I could only stare at him while he schooled me on how I should order.

Looking at past reviews this is NOT a new issue. Management seriously needs to take a look at how this subway is being ran and their training protocols.

Past Subway...

When I walked up the lady at the counter was complaining about not having any ingredients and boy way she right. The cheese look liked it had been under a heat lamp for days and she tried to put wilted spinach on my sandwich. I asked for it to be removed. There were no olives and the tomatoes and cucumbers had other ingredients all mixed in with it like they hadn’t taken the time to clean up. She told me they were slammed but I looked over and there was an employee just standing there watching. I asked for pepper and when she shake it over the sandwich a whole mass of it came out. I just want a sandwich with fresh ingredients. Could use some...

Employee Mark was extremely rude and discourteous to customs showing up for breakfast. My wife and I spent the night in the hospital with our 4yr old and were looking forward to Subway for breakfast. I showed up at 9:45 and was told they weren't open til 10am, so I offered to wait and was very rudely told there was no loitering. I walked into the hallway and was told that wasn't far enough. When I came back after 10am, I was told bow they're not going to open til 10:30, clearly he was very agitated with me. My wife has an oncology appt at 10:45, so we're not getting...