Just wanted to share a few notes from our visit to the Subway here in Cantwell, since it's pretty much the only option around Denali. The employee who helped us, I think her name was Alex, seemed like she was in a real hurry. I probably took a bit too long deciding, so my advice is to know exactly what you want before you get to the counter. It just helps keep things moving along for them. Also, maybe double-check your order as it's being made. I asked for a 6-inch but ended up with a footlong. My friend chose flatbread but got a wrap. A big surprise! Oh, I ordered one of the new options right off their menu board, and she gave me a really confused look, almost like she'd never heard of it before. She also almost forgot the avocado, but we caught it at the end - no big deal, I guess things get missed when it's busy. BTW, the other two male employees were friendly enough and kept smiling tho. Anyway, it's a Subway. It gets the job done. Just a very different vibe from what we're used to. The service here definitely has its own...
Read moreCame in to restaurant and employees were not welcoming at all went to order my food and they put the wrong chicken even after I specified what kind I wanted. One of the employees was taking bread out of the oven with no gloves on and it wasn't till the person behind me asked about it that someone else told her to out gloves on. They tried to put minimal lettuce on my sandwich and then weren't happy when I asked for more than a sprinkle of lettuce. There was 4 employees in the front of the store and none of them would even help the person behind me until something was said. And 25 dollars for a ft long with extra chicken and a drink that is delicious. The store was nice and comfy my food was good beside the bread being overcooked a little. But the service was not...
Read moreThis is by far the worst Subway experience I’ve had. The employees were unprofessional and unhelpful. I ordered a Veggie Delight as I’m vegan, but the amount of vegetables they added was so minimal that it felt like I was just chewing bread. Despite repeatedly asking for a heavier portion of veggies, they only added about 6-7 small pieces of lettuce.
To make matters worse, I visited around 12:30 PM—well within lunch hours—and they did not have herb and cheese bread and spinach wraps. It’s incredibly disappointing for a franchise that prides itself on customization and fresh options.
If I could, I would give this place a negative rating. It’s better to avoid this location and spend your...
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