Subway — Restaurant in Albuquerque

I had given up on subway.. I moved to the East side and ordered at two different shops near the new apartment (Wyoming near Indian School)- app orders were wrong and/or my bread would be rock hard and crumble as I unrolled it. I checked the last time before I left so I wouldn't have trip drive back (or deal with it and just eat it) and again it was just awful... I gave up!

Moved again, near Wyoming and Paseo - just recently someone at work told me to give this location a try. I finally did - THANK GOODNESS! Immediately, the atmosphere feels better, they even said hello in stead of continuing their personal side conversation.. I was already excited. It was an app order so I gave my name and got my order and told them how they already won me over. The sandwiches were perfect when I got home. So, now I'm hooked! If you're wondering if you should try this location - you will not be...

Went in ordered my sandwich as usual, actually had two 6 inch subs. Who ever the guy was with a bunch of stars on his hat was just rude to me .not so much rude I guess just didn't have great people skills. usually I have a coupon on the phone and they scan it. Not with him o had to go all the way back to the house and get a coupon to show. When any other subway I go int they just scan the code.he said oh you will just use the code over and over assuming maybe because of how I look I would do that but ok. I'm usually the one who tips max but I just can't, and I can't stand bad customer service at all.from now on I will just drive. A little farther to another subway. They probably don't really care because another customer will replace me. I usually don't even leave reviews but this really got...

The person behind the counter did not know what ingredients went into their sandwhich. Otherwise, nice person asked if I wanted it heated. I answered yes. It was not heated. When I went into the bag to take out, the sandwich reached in to get a napkin, and no napkin had been added. There is a hood so you can no longer see the sandwich being made which is the opposite of the basics of subways growth, customers watch their sandwhich being made a they advise what they would like on your sandwich. Loud speakers blar that there is a I am not sure of the word "order" waiting. Just to remind me, the customer of who the more important order waiting. Too bad they have...