Bad Ass Coffee of Hawaii — Restaurant in Alexandria

I’ve been coming to this place consistently since they opened. The past two weeks I have had HORRIBLE experiences there. Last week I placed an online order for pick up at a certain time. When I went to go pick my food up I waited 30 minutes at the store past my pick up time. I went up to the counter multiple times to check on my order and they consistently told me they were making it. The last time I went up to cancel my order, it found out that my order never printed therefore they were never making it. I ended up canceling my order and leaving. This week I went back, giving them the benefit of the doubt. I ordered 3 breakfast sandwiches. One of my sandwiches was near frozen in the middle when I got home (to the point the fat/grease was still solid and frozen on the sausage patty) and the cheese was cold and un-melted. On my other sandwich, it was still cold, and the bun was hard as a rock. I love to support businesses in my area, but it’s hard when you consistently get bad services and subpar food.

Update: I spoke with the CEO of the location who was very invested in making this right. She responded quickly trying to learn about my experience. The costumer service I experienced was appreciated and...

At first glance I was expecting this coffee shop to be a bit more spacious. It has high ceilings, and there is space for customers to come in and out, but seating is very limited. So don't expect to come in and find a seat. The customer service was great and everyone was friendly. We were greeted as soon as we came in and offered help ordering since it was our first visit. There were a couple of items out of stock that I had my eyes set on which was a little disappointing. Hopefully my next visit they'll be available. I decided to keep ot simple and ordered a Vanilla Latte. I have to say it was delicious and it definitely gives Starbucks a run for their money. My son had the Orange Mango Smoothie and the Twisted Malasada Donuts and enjoyed them as well. I recommend giving them a try if you're in the Alexandria area. It's near Eisenhower Ave, so I guess you can say it's metro accessible. I would say it's definitely walking distance from the Eisenhower Metro Station. I would definitely stop by again if I was...

Real Hawaiian coffee (you can ask for 100% Kona for a slight upcharge - otherwise it's Hawaiian blend) served up in a cool laid-back spot with all the good Hawaiian aloha! Had the Kreme de Kona iced and the Caramel Wave hot. All the usual alternative milks are offered. Guys - this is legit da kine ono coffee! Yes, the coffee is that good! They even offer real coffee ice cubes with their iced drinks so it doesn't get all nasty and watered down at the bottom.

We also had the malasadas and a blueberry lemon cream cheese muffin - super tasty! Malasadas were especially delicious- soft and warm and covered in cinnamon sugar (this is what churros can only dream of being)!

Servers are friendly and helpful. Service was fast even with a line. They offer an app for order ahead and to get points for future purchases.

Parking is on street or in the city center garage. They're right next to the back of the AMC theaters. Wish they were closer but maybe a good thing they aren't because I'd be...