South Block — Restaurant in Alexandria

I wanted to share some honest feedback about my recent visit. I spent $29 on an açaí bowl, and the experience left me pretty disappointed.

Not only did it take about 15 minutes to make (despite me being one of the first customers right after opening), but I specifically asked for all my toppings on the side. When I noticed they had all been added mix together instead, I brought it up only to be told, “we don’t normally do that,” with a slight attitude. I’ve always asked for my toppings on the side this is the first location of many that I visit that told me this .

To be honest, I found that response confusing and dismissive. If a customer makes a simple request . especially when it comes to how their food is prepared . it should be respected, not brushed off. Whether it’s “normal” or not shouldn’t matter if it’s a reasonable request, especially for the price.

I hope this feedback is taken seriously, because the quality of the service really affected...

Guys!! This is my favorite south-block🫢 On my way to the gym I will literally drive PAST four other south-blocks as well as my gym, just to come to this SPECIFIC location! YOU WILL NEVER CONVINCE ME THAT OLD TOWN DOES NOT EAT EVERY. SINGLE. TIME. I mean the entire staff is like a coming of age sitcom, They crack Jokes, make you a perfectly balanced bowl or a yummy smoothie, I modify the crap out of mine bc im a picky eater but they got me every day! 😋 They remember me too like they ask me how I am doing and talk to me, like they know me, it brightens my morning so much! I leave in the morning feeling like a main character. If you aren’t experiencing main character energy at the start of your day, you need to fix that!!! If you aren't enjoying delicious blended fruits or tasty coffee at south-block then ask yourself, do you even like food?! Like no seriously are you human? GO NOW! THEY'RE OPEN NOW! GO! Go! Go!...

I have been here 3 times and have had very positive experiences. The acai bowls are amazing!

I am so happy to have this great juice bar in Del Ray now. They even have doggy smoothies :)

The only reason it is not 5 stars is because it is pretty expensive. But overall, I love this place!

I am also currently doing a 1.5 week juice cleanse and ordered 1 Original South Block Juice Cleanse ($55) and 1 Souper Cleanse ($55) with 2 added ginger bombs to supplement my own home-made juices. All of the juices are very good but the Souper Cleanse is really awesome!! Adding the soups makes doing longer cleanses so much more manageable. I hope South Block keeps this cleanse on the menu because it is really a great option, especially for people doing their first cleanse or people doing longer cleanses.

Also, the online customer service is phenomenal. I had a schedule issue and they got me my cleanses...