Thanida Thai Restaurant and Bar — Restaurant in Alexandria

April 25th

Subject: Follow-Up on Charges

Hello,

I wanted to follow up as I haven’t received an email from you yet, but I will check again. I noticed that two of the charges have been credited back to my account, and I am still waiting for the last charge to be resolved. Thank you for handling this situation promptly and professionally. I wish you continued success.

Best regards,

I emailed you at the email address below but did not receive a response. That said, I must keep the low rating until the issue has been resolved.

I ordered pick up twice: yesterday in person, I paid cash, and the following evening, I used my debit card in person and tipped the person who checked me out.

• Thank you so much **

I will send the email right away. Thank you.

Google would not let me post until I gave a rating. I called twice this afternoon after sending the email, and once, the hostess said you were not in, and then the phone line went silent.

Good afternoon, Restaurant Owner, I am reaching out to address an issue I encountered while placing an order on your website today. I called earlier today and confirmed that placing an order online is permitted.

I added items to my cart and entered my debit card information during checkout. Unfortunately, after the first attempt, I received an error message indicating my card was declined. I tried to complete the transaction two more times, but the same error persisted.

After the third attempt, I verified my bank debit card number and saw that I was charged $48.84 three times on...

We wanted to give them a try since they moved to this new great location. The way you’re greeted as you enter is quite nice, with a smile and promptly seated. The wait staff are friendly, and provide good suggestions. The manager, Ms. Apple, is wonderful and very attentive to the clients getting to know them and giving good advice on their menu options and specials. We ordered Larb Gai to start, one of the best we’ve tried. For our meal we had the Sassy Shrimp, it was amazing and the shrimps are huge, the broccoli was steamed to perfection, my partner had the dinner size one time soup with chicken dumplings, and egg noodles, absolutely a must have, very tasty and well prepared. For dessert we had the best sticky rice with mango, it comes with a creamy coconut sauce that you pour over it, that was amazing! We enjoyed the ambiance, the food is perfectly cooked and their tea is good quality! great place and glad its in our...

This place is a scam, I had been here once before and decided to recommend it to my husband who ended up ordering here tonight for himself to-go, and wow how awful. He paid $27 to get no normal portion of food, so much so that he went back knowing that this couldn’t possibly be correct and the manager would not even listen to him or be helpful at all. I feel ashamed to have recommended it in the first place, though I only had spring rolls and a beverage last time so I would have imagined their dinner options would be larger but it was less than 2oz of beef and less than a half cup of rice (he did measure and scale at home before going...