We're local patrons of this place - we've never really had any issues before in the past and have thoroughly enjoyed our times here. The staff are normally very courteous and friendly.
However last night, we inquired about the $10 Burger and Beer deal and asked our server which beers and burgers the deal is applicable to and the server said "basically all the beers on draft and bottle and ALL 3 burgers on the right side" of the burger menu. That includes the Wagyu burger which my partner and I ordered b/c who wouldn't - that is a great deal. We got the bill after and the beer costs were taken out but full price for the burgers.
I asked another server about the bill and he said that the Wagyu burger isn't part of the deal because it's too expensive of a burger. From a business standpoint, that is completely understandable and there is nothing wrong with excluding that from your Monday deals - but please train your servers to communicate this appropriately to your consumers, especially since we did ask the server for confirmation on which burgers would the deal (and the deal being $10 for a burger and beer combo - not a deduction of the beer cost) apply to before ordering. It would be far more appreciated if the server retracted on his initial words (if realized) and verbally communicating that, instead of your consumers having to pay full price at the end of their meal for something they wouldn't have ordered in the beginning, had the right information been relayed.
The food tasted great by the way (and we'll still come back time and time again b/c we truly enjoy the food and libations here) - it was Memorial Day weekend and it was relatively busy so we decided to just pay the bill instead of...
Read moreFound this little bar/restaurant because I live in the area. Went there 2 times and absolutely loved it! I was addicted to their burgers so fresh and delicious.. however, went back the third time only to realize I was never going back again.
I came in starving, but was willing to wait for the food.. there was a massive work party there, I didn’t think anything of it.
The waitress sat us down and said it would just be a minute, comes back says “thank you for your patience” takes our order and every time she’d come around she said the same thing.
We sat there for about 30 min watching as they served this big old work party, vip status and we didn’t even get our freaking drink. Nope, no water offered to us nothing.
Finally I said let’s go. I told the waitress to cancel our order because we were leaving and that we had been waiting for so long and they didn’t even bring us a water or our drinks she just said “ok”. The audacity, no accommodation whatsoever.
Really sad too, I was really enjoying their food! A bit pricey but I was willing to pay when it came to good service and good food but when that goes out the window so does my desire to...
Read moreOur first time there. We Google searched and found this place. We wanted to go to a place that had the NFL Playoff Game . So we looked it up and what food they had. Looked good and went and checked it out. It had a cover charge because they were showing UFC fights that night, but we were already there so we stay. The place was noise but I didn't mind. It was like a Bar but it was great with TVS you could watch no matter where you sat at. The food that we ordered was very good. The excitement because of the Fights & Football Game was kool. Our Beautiful Waitress was awesome . She was a young African American lady. Very nice and always checked up on us. Making sure we were ok. If we lived closer we would come back again but since we live out of town . Not sure. But we enjoyed our time there. Thanks Limericks Tavern for s nice time while we were on a...
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