Serpico's Pizzeria & Restaurant — Restaurant in Allenhurst

I ordered a Pizza online and I forgot to add a soda so I called the place and asked them if they can charge me the soda over the phone and just send it with the online order delivery. I thought it would be simple. The very rude guy on the phone said no I’m not going to charge a card for a soda I don’t have time, I’m busy doing pizza. I said wow that is not very nice and asked to cancel my order. He could have been nicer about it. I had made a $34 oder and because he didn’t want to charge a soda he lost that order. Some people just shouldn’t work in customer service. I didn’t ask for anything crazy and he was very rude. You don’t treat customers like that, I’m paying for a service not asking for it for free. I will never order from here again.

Edit: The owner is trying to excuse his behavior with them being busy. It is all how you say things, he said he was blunt*, that is not blunt. You are plainly RUDE and horrible at customer service. You could have worded things differently but as I can see in other customer reviews, you love to be nasty to your customers. Maybe take some customers service classes before you work with the public. You could have handled my request VERY differently but you chose to be nasty and than come here and excuse your behavior. You even hung up on me when I said “that’s not very nice can you cancel my order for Sara thank you”. And you think that’s being...

Pretty solid casual Italian takeout & eatery. I grew up with Chris's food and am friends with his family, and I'm glad to see them only improving over the years in quality (eating there this summer was a really nice experience). Solid pizza, pasta, Italian subs, calzones, etc. I seriously miss this sort of thing living out in Western PA now, because I had to search dozens of places to find anything comparable.

They have very good lunch specials, and I can't recommend their spaghetti and meatballs highly enough if you're looking to get full and get some good sauce. They'll even cook the pasta al dente, which I can't say is the case for some Italian eateries.

This is what real Italians eat day to day, people! Good, affordable...

I really love this new pizza place!! 🤩 It's located in Shoprite plaza West Long Branch.

It's new owners 👍and the first time I went in they were so friendly and welcoming and I just had a slice & Caesar salad simple right? And it was delish. The family that owns it the father and the son, the uncle, off the right Italian boat 🤗 👍🥳 SOoooo, nice and kind & professional . I said I'm going to bring my husband here to try it , well ,we came last night we had pasta bazool soup And a Sicilian corner it was SO good . My husband loved it

The pizza 5 stars ⭐⭐⭐⭐⭐.🍕🍕 I'm slowly going to try everything there and, so far it's been Delish.

Thank you so much for opening near me, your my new pizza spot for...