Braza & Candela and Bakery Restaurant — Restaurant in Allentown

Horrible customer service!!! The worst I had to deal with. First they have to teach their employees how to be professional and polite. I went to order my food, she refused to give me what I wanted. SMH because in her opinion the rice and fish I wanted didn’t go together. Mind you it was displayed along with all the other food they had for the customers to choose. That being say she was very disrespectful and nasty. If you want to go to a restaurant that they choose your food and what you can eat, than this it's the place to go. Also this place is so expensive that not even 5 star restaurant would charge amount of money I was charge for two little orders $67.00. 👎👎👎👎

I would like to address owner!! One I didn’t lie and made false statements!!! Your employee was very rude!! Also she never even spoke about the special. I wasn’t even aware of the special smh 🤦‍♀️ Like you say in your comments! Also what I bought from your restaurant wasn’t even enough to feed 3 people. SMH 🤦‍♀️ Talk about false information. My recommendation for everyone is go to Punta Cana on Union Blvd. They know how to treat their customers. The food is...

Was coming here for about 1-2 years and they’re service just gets worse and worse. The last 2 times I’ve ordered have been horrendous. After placing the order and being told it would be 20-30 minutes for they didn’t deliver the order until after 2 plus hours. And on top forgetting items from the order.

Today I placed an order at 4:45pm and was told again it would be 30 minutes, called at 6:15 to be told they forgot the order and would send it asap, called back at 6:45 for an update and was told the order had not been delivered since they were busy. Did not offer any compensation or anything. I Canceled my order. They don’t care about orders that are for delivery since most people pay with credit cards so they already have your money. Each worker is more incompetent then the next one. Putting you on hold on the middle of placing your order so they can take an order for a dine...

The reason why im giving it a 2 star is because the food is good but they tricked my husband and i on the prices. The skirt steak says its $20 on the menu and in small letters on the middle right corner mentions the sides that the food comes with. As we were being charged, they charged my husband $25 and mine $30 for something that is supposed to cost $20. When i approached the lady on the register and asked why was this, she mentioned because the skirt steak alone is 20 but not if it comes with a side which was a lie bc nowhere in the menu it said that and the menu mentions that the meats come with a side 😑 beyond dissapointed never coming to eat here again. You cant expect to tell a price and then trick your...