Burger King — Restaurant in Alvin

Shift leader guy today on Sunday 10/1/23 at around 1245ish needs to be FIRED.

Multiple orders incorrect while I was there, including my own. Took him 6 minutes to refill a small container of chocolate to make a shake. Told me after he made shakes around 8 minutes later that they didn't have Big Fish what I had ordered. Took another 5 minutes to make another Big King.

Another customer came in from drive thru because they messed his order up. Upon remaking his order, they screwed his order up AGAIN.

I asked for manager and this yahoo claimed to be the "manager", so when I asked if they were a corporate location and a district manager's number, the guy then recanted and stated he was just a shift lead and gave me the actual manager's card.

Tried to call her, Karen Rodriguez, and no answer, so I texted her. Still got no answer 40 minutes later.

I will NEVER come to this location ever again and the people of Alvin deserve better service than this. I think elementary school children could do a better job than these yahoo's here!

Manager finally responded to my text so I guess the patrons of Alvin will see if she is serious about the complaints at her establishment or not if she does what needs to be done and gets her workers under her...

Honestly worse experience ever. Typically going through means you don't have a whole lot of time to wait. You just want to get the food and go on. Normally if you order something and they ask you to pull forward it takes anywhere from 5-10mintues. I didn't special order anything. We ordered two burgers and some nuggets. We pulled forward and patiently waiting for our food we noticed three cars behind us had gotten there food 15 minutes had past I walked in to see what was going to be ignored. Not once was I being rude watched a man make my order and walk right past me I asked if the order was mine and blankly told me no. He walked outside and asked other cars if that was there meal. I'm guessing they all answered no because he came back inside all confused I asked him again if that was order and I finally got the chance to say my order and he handed it over. Sitting there for 45 minutes and...

Deserves Zero stars. I had some bad food poisoning during my last visit. Im guessing they dont clean the frying oil enough. I got very sick overnight and prior to getting sick, this was the only food i had during a span of 12 hours. I've noticed the 2 old white women who are managers have worked there awhile. But they are probably pushing the drive thru cashiers to park everyone so that they can artificially deflate their drive thru time and get a bonus or something. Im glad I have to get parked and wait 20 minutes for 2 chicken sandwiches. They had 10 minutes to start cooking but i guess they wait until you pull up to the window. Thats dumb and lazy. I hope those lazy managers choke on their bonuses while im parked and waiting out front just so the braindead cashier can forget that i politely asked...