Long John Silver's — Restaurant in Amarillo

We've already gone 4 times and have LOVED this place, but this last visit really got me frustrated. We've ate inside every time, on this late visit I ordered the PLATE grilled shrimp meal that comes with green beans, corn, and rice. Keep in mind I did not use the electronic menu we took the time and talked with the person behind the register. I ended up with the grilled shrimp bowl instead of the plate that I both pointed towards and asked for, The bowl has coleslaw or cabbage (I think), and I absolutely hate coleslaw and cabbage. When I got the bowl I asked them hey this isn't what I ordered, I literally re-pointed towards the plate literally on their menu board located right behind the manager and cashier that took my order. They said yes it was, I kept telling them NO, this is the bowl it doesn't have the green beans, and corn that I wanted. But they kept saying sorry but that is the plate meal. I finally just gave up and asked them well can you atl east remake this "WRONG order" without the coleslaw?? and the manager said absolutely not, we can't that's what you...

Gave 2 stars because I waited over a month to eat here, finally ordered food, got home and they gave me ranch instead of tartar sauce for my fish. LJS tartar sauce is like gold and going for fish and not getting tartar sauce is a travesty. I guess at least they tried and gave me some kind of sauce that resembles tartar sauce but who puts ranch on fish?? I guess it makes sense now that, when I asked for extra tartar sauce the employee made a face like I'm wrong for wanting at least 1 tartar sauce per fish. If they were out of tartar sauce they should have said something and honestly I would had rather known they were out before I ordered or I wouldn't have ordered anything because I don't want fish without tartar sauce. They're a fish establishment, you'd think they'd have tartar sauce. I'll give them another chance and maybe edit this review at a later time but I'm really disappointed in today's meal. Give the people what they want.. WE WANT TARTAR SAUCE! WE WANT TARTAR SAUCE!! WE WANT...

THEY NEVER ANSWER THEIR BUSINESS TELEPHONE!! I realize they are extremely busy, only been open for a couple of weeks and are running with a new crew. Their public relations are going down the drain with the grease! Management or the owners should have hired someone extra, temporarily, to answer the phone during business hours for the opening rush to answer simple business questions. Not to take orders, not to deal with mistakes or complaints. Simple questions like business hours, size or weight of menu items. Everything on the menu can be ordered online as a side or as a single piece in addition to the meals except.... 1 extra piece of COD fish!! Can this be ordered online, if so, what's the price? What do I have to do to get 1 extra piece of COD fish with my 2 piece COD fish meal?? Over the last weeks, I have called hundreds of times before you open, during business hours and after you close... No answer, no...