Mountain Mike's Pizza — Restaurant in American Canyon

HORRIBLE EXPERIENCE, absolutely rude staff, I placed an order for pick up for pizza at 11am when they open. They called to confirm my order at 11:05 and I went in to pay and that’s when they ruined my morning.

I understand you’re busy in the morning receiving things but there were 4 employees, all of them in the back ignoring customers. Guy who took my payment literally took my payment and turned his back on me before I could ask him any questions so he could rejoin his buddies in the back.

I didn’t get my pizza until 11:40 and it’s obvious it had been ready for a while and sitting there.

I used to like Mountain Mikes a lot but this has completely soured my experience, I don’t understand why I was treated like that, if you don’t want to take care of customers then why work at a pizza joint helping customers?

All I did was order pick up, is it really so difficult to give someone a pick up order...

This is nicer than your average MM, as it has high ceilings, a nice atmosphere, and several TVs. My pepperoni pizza was typical of MM. The jalapeño poppers are overpriced and my least favorite compared to Jack in the Box, Wienerschnitzel, etc. if the craving was there, I’d probably order from this location again, assuming I’m in the area.

Lastly, when I called in my order for pick up, whoever answered my call had a very low volume. Finally when I was able to hear him at a decent volume, he was unclear to as when he was ready, randomly going in and out of the conversation.

Keep an eye on the other reviews as well - I might have been fortunate with my...

IF THIS REVIEW IS UP THEY DID NOTHING TO MAKE IT RIGHT! This place was terrible I ordered a extra large pepperoni pizza for $47.24 it was excessively salty and bitter my whole entire family of 6 did not like it I called and I was told I was going to get a refund never got the refund called back nearly two weeks after checking the bank and now they only want to give me 30% off a new order. I said this is unacceptable and they should just replace the pizza the lady claiming to be the manager just hung up on me. I'll never go there again. If this review is still up nothing was done too...