Church's Texas Chicken — Restaurant in Americus

Let me preface this review with a disclaimer. I went on a late Sunday afternoon, and the team working here had clearly been besieged by hungry post-worship congregations all day. Many of their food and drink items were simply exhausted from the demand.

Okay, now with that in mind, I want to commend them for how delicious the food was once I got it. Truly 5 star comfort food of a meal. I got enough for two but kept it all for myself and scarfed it all down in a single sitting.

The service was less stellar but still better than what I would be giving if I was in their shoes. They could definitely use more hands because the ones they had were overwhelmed by the number of orders ringing through the drive-ins and at the kiosk inside. Like soldiers after a tough battle, the crew obviously cared for one another and showed a great energy of love to their beleaguered coworkers. I really felt for them and heartily wished management - and our culture in general - treated them with better pay, benefits, and respect than we do.

If we did, I guarantee the atmosphere wouldn't have been as tragically bad as it was. They simply didn't have the labor to focus on the flies that had invaded the place... or to wipe down countertops and tables. In fact, half of the dining area chairs had been put up, and only a few tables were left for guests to sit to eat their meal. I decided to take mine home because the atmosphere was not one to be...

This is the first time and last time I'll ever go to a churches chicken and here is why, to start off I walked in and there was so much smoke and all I could smell was greece, I understand they are frying a lot but even in the dinning area there was smoke. Next is the "sweet tea" it was water with sugar in it. Also the food was bland, two piece chicken with macaroni and cheese and a biscuit, the macaroni size was so small, smallest portion of macroni I've seen that wasn't for a child and the batter on the chicken was so crusty, people the key to good fried chicken is what you do before you batter and fry it, soak the chicken itself in spices not a half inch of batter. The only good thing was the biscuit and it was tiny. I know nobody is going to care about this post but oh well I voiced my opinion about this...

Every time I go there is something that’s wrong. One thing they def need better customer service always so rude. The latest I just went there ordered one thing waited in line for a half hour just to get to the window and get told they were out of what I ordered, so essentially waiting in line for no reason at all!

Called the store asked if it was corporate or franchise they said franchise so I said who’s the owner they tried saying there was no Owner. They don’t care about customers at all. (After that I just went in and spoke to the manager) mind you the cashier who was at my window was on the phone when I showed up outside she came in as soon as she seen me calling me rude and everything else. In front of the manager. I will never go back to this...