McDonald's — Restaurant in Amity Township

The manager and staff did an excellent job under challenging circumstances. They were clearly short-staffed because a couple of employees didn’t show up for their shifts (likely due to back-to-school season). Despite this, the team worked hard and communicated openly—letting customers know before they ordered that there would be delays.

Unfortunately, while we were there, one customer became loudly and angrily vocal about the wait. His behavior disrupted the atmosphere, made other customers uncomfortable, and added unnecessary stress to the already overworked staff. My daughter didn’t like his swearing and it upset her. This was especially frustrating because the delay had been clearly disclosed, the long line was visible, and anyone choosing to stay and order was knowingly accepting a longer wait time.

Customers should get reviews, LOL!

The staff on duty were doing their jobs diligently, and the food was fine (my daughter liked her happy meal) —the real issue was with the employees who failed to show up, putting extra pressure on the rest of the team. I applaud the crew that stayed calm, worked steadily, and kept things moving despite the disruption. They truly went above and beyond in a difficult situation.

I am gluten free so I just got fries but my daughter got a hamburger happy meal as a treat for helping me with a chore. We only waited long enough for her, then I to use the bathroom separately. Not...

STAY FAR AWAY FROM THIS MCDONALD'S. Been over 2 years since I've been here and it certainly didn't get any better. If you search the word incompetent, a photo of a McDonald's employee should show up. I was very clear no onions because they make me sick and what do they give me......a ton of onions. This is the worst location around. The wrong sauce, no ketchup after asking right before they handed me the bag. Yep he says it's in the bag. Considering any time I've been at a McDonald's something is wrong and I'm not picky but I want what I ordered and how I ordered it. Obviously management is useless since it's always the same problem with their employees. They also served me mcnuggets that were so dry and rubbery. Simply disgusting. The sandwich with onions got thrown away and so did the nuggets which means I paid almost 20 dollars for a soda and fries. Never again. They need to close this place down because it's food unfit to serve anyone. I'd sooner starve then have to eat anything from this place. I did notice that there are no comments by any McDonald's managers in response to any of these very poor reviews, but I'm not surprised either, however that does...

EVERY SINGLE TIME @ THESE MCDS' (regardless where the store may b located), THEY NEVER GET UR ORDERS CORRECT. NO MATTER WHAT U DO 2 REITERATE EVERYTHING 2 B SURE IT DOESN'T GET ALL MIXED UP. WHY THIS KEEPS BEING THE NORM W/THESE PLACES IS BEYOND COMPREHENSION. BECAUSE ITS NOT LIKE THEY R NOT GETTING A REPEATED VERSION FROM US DETAILING WHAT WE WANT. BUT ITS AWEFULLY ANNOYING, HAPPENS WAYYY 2 OFTEN, & IS EXTREMELY IGNORENT & UNPROFESSIONAL. ALSO, THE POTTSTOWN STORES, BOTH THEM, THE 1 OUT ON HIGH ST AS WELL AS THE OTHER LOCATED ON RT 100 & SHOEMAKER RD., R ALWAYS DIRTY. ESPECIALLY IN THE REST ROOMS !!! WHERE IT NEEDS 2 STAY NICE & FRESH & CLEAN 4 US COSTOMERS & THE EMPLOYEES ALIKE. IT REALLY NEEDS 2 GET STEPPED UP SEVERAL HUGE NOTCHES. AND THE STORE LOCATED ON 100 & SHOEMAKER RD, IS PRETTY COOL WHEN IT COMES 2 ALLOWING HOMELESS 2 HANG OUT INSIDE RESTERAUNT 4 HOWEVER LENGTHS OF TIME THEY MAY NEED. BECAUSE LETS FACE IT, IT GETS AWEFULLY FRIDGID OUT DURING THESE WINTER TIMES. AND SOME OF US R NOT AS LUCKY AS OTHERS, SO WHENEVER I NOTICE A PLACE THAT HELPS PPL LIKE THIS, I HAVE 2 GIVE...