Nara Bistro: Mediterranean Cuisine & Hookah — Restaurant in Anaheim

Honest Review Hidden Charges & Unethical Billing Practices

I visited Nara Bistro on February 7th, 2025, with a friend for a simple night out ordered one apple hookah, one kunafa, and a small pot of green tea. The tea pot itself costs $9.69, which reasonably should include basic accompaniments like honey or lemon. However, when checking out, I noticed extra charges:

• $1.49 EACH for honey (x2) • $1.49 for a few lemon slices

This was never mentioned upfront, nor did we request additional honey or lemon beyond what should reasonably come with the tea. The cashier, CoCo, deliberately added extra charges, inflating the bill unnecessarily.

This business lacks transparency and ethics, adding hidden fees without informing customers. If they can do this over small items like tea, who knows what else they are overcharging for? Check your receipts carefully before paying!

I wouldn’t recommend this place unless they change their practices. Customers deserve honesty, not sneaky upcharges. ore placing the order.

After receiving a response from the owner, Eric Adel, I took the time to thoroughly review Nara Bistro’s complete menu on Google, as well as the menu provided during the visit. Nowhere is it stated that there is an extra charge for honey or lemon when ordering a teapot.

Transparency in pricing is crucial for a positive dining experience. If an establishment chooses to charge for basic additions like honey or lemon, it should be clearly stated on the menu or communicated at the time of ordering. Unfortunately, that was not the case here.

This review is meant to spread awareness for customers who expect upfront clarity in pricing. Nara Bistro should consider updating their menu or informing guests beforehand to avoid confusion...

Unfortunately we’ve been going to this hooka place for the 10day’s every thing was ok till today 1/12/2024 we went back to have hooka and some tea and coffee and the place was empty they sat on this table after one hour one of the servant their and try to move us to another table we were 6 people and we refused 10 minutes later the owner came and asked us to move us again from the table and we said will not leave and I asked who is that lady who came and talk to us he said it’s the owner and her name is Sally . Let met say is the owner has no respect to her customer come and asked us to leave . Sorry to tell her she has to change her name from Sally to Silly then we move what a bad experience and I don’t know how people go to this hooka lounge . Customer their is another places you can go and respect you if you need to be insulted go their . That why I give this facility 1 star if they have 0 star i could be very happy to give...

Environment is kinda nice and in fairly good shape. Lots of tile everywhere that's the same.. benches and tables made from the same tile (must have been a bulk discount) Some of it is cracked on the table. Lots of fake plants inside. Overall, decent for a hookah place but also overpriced. I ordered a coke, (3.79) and we got can with a straw. No glass, no ice. Ice tea comes in a truck stop foam cup and 2 tea bags. ($5.00) Ordered a hookah...They automatically upgrade you to an apple bowl for an extra 7 bucks. Total $26 for a hookah with a disposable hose. Chicken kabob was tasty but a little burt. .there was live music and it was busy, so we had to wait about 20-25 min for hummus and a chicken wrap. At the end when you pay your bill the server brings the payment machine and stares at you to see how much tip will be added....