Motel 6 Anaheim, CA — Hotel in Anaheim

I stayed in room 108. . . it was soooo spacious and clean, even has a lil breakfast nook, microwave, mini fridge, HD flat screen w/direct TV, great WiFi, plenty of clean towels, washcloths and floor towels. The parking could use a few more spaces but what they did have was great. One and only one compliant (not a big one to most but to my 10 year old son it's major) when we connected his XboxOne the TV wasn't showing any devices connected. I even tried one of my flash drive's and Amazon fire. Between the TV and where guests can plug into must have been unplugged. I understand there are people who steal TVs from motels and that's when the TV is mounted and encased the way it is but when I go to the front desk and the guy just says, "I don't know anything about that,". . . that's where I have problem as far as customer service goes. . . never ever say, "I don't know. . . he could've said he'll let management or maintenance know in the morning. Well I went in the morning to let them know what the issue was with the TV and the gentleman said he would tell maintenance when they come in. So I waited I should've ask what time that was going to be. The maid said 4pm. That would've been nice to know at 8am. . . dang near a whole day wasted. However, like I said I should've asked what time maintenance could be expected. I happened to check out late because I literally could not get my son to wake up and he's about inches away from passing me up height wise so there's no way I can pick him up and drag him out. . . I tried. . .anywho guess who came to the door to tell me checkout was at 11 and its already a quarter after. . .yup, the maintenance man. When I asked him if he had been informed about the problem we were having with the TV he said nobody had mentioned anything to him but he'll check it out it's probably disconnected. I thanked the man for not charging me for late check out. It's really appreciated. Next time I'm in the area I'm going back and requesting the...

Don't reserve w/ motel 6. A nightmare! I reserved 2 rooms online. they cancelled both while my friends were driving down from SF late at night. First, they said it was because it "was a 3rd party transaction and they don't take these" (though I made it from Motel 6's website, and it was clear I was the person who's cc it was, but not the person who would be checking in.) After arguing about this absurdity, the manager said I could try the 800 no. They intervened and after over an hour on the phone, they re-reserved the two rooms (costing more and one room now had to be smoking, but I agreed). I had the 800 person even call the manager before i got off with her, to confirm we were again on. Then, three hours later the manager called again to say, again, he cancelled the reservations. This time he claimed it was because the visa had not gone through. This was a total fabrication. (Later, the 800 person at Motel 6 agreed it was likely because they overbooked or he was able to get more for a room.) I learned independently owned Motel 6's (which this is) are allowed to be very independent, ie, treat guests this way. Motel 6 referred me to "guest services" to resolve it, but oops, that dept is closed at nights and weekends (for a national motel chain!)! Of course it didn't help me that night and my friends were stuck when they hit the area with no motel to stay in. ||When I called the next day guest relations,, they could care less about the inconvenience it caused but said she would "pass on my feedback" My feedback - when you have a national chain which doesn't stand by any promises, if you're a traveler, go elsewhere,where they're professional. Silver lining: I found a national chain down there for slightly more money, way more amenities and the trip overall was much better than had they...

This place would have gotten a much higher review from me because for the price it was amazing and clean, honestly better than I expected. However, it is a motel 6. It’s not like it’s a Hampton. There’s no breakfast or pool or anything, which was fine since we just needed a place to sleep. However, being from out of state and not Knowing the recreational laws, we went outside to partake. We were in a non smoking room so this was the logical decision. It was late and no one was around until about 10 minutes in when a guy dressed all in black started asking my husband questions. Not knowing the guy worked there or if the person was trustworthy, my husband was dodging the questions. The guy finally revealed he worked there and then began to belittle us and attack us for not knowing the laws and using that outside his hotel. His attitude and the way he confronted us made us very uncomfortable and pretty much ruined the entire stay for us. Completely unprofessional and rude. I know medical laws because we use it medicinally in our home state, but we also own our home and never have a need to use in public. Since California made it completely legal that’s why we chose to vacation there so we could still medicate ourselves properly, only to be judged, harassed, and made fun of. All he had to do was calmly introduce himself and explain that it wasn’t allowed there legally. There was no need to treat us the way we...