Subway — Restaurant in Anaheim

Ordered 8 footlong subs on August 17, 2025 around 2:30pm for pickup at around 3:00pm. Didn’t leave house until 3:00pm so that the employees would have extra time to make sandwiches as I worked at a subway before and I know sometimes you are alone and get slammed by mobile and in person at the same time.

When I got there, two females were there meaning they had sufficient staff for one to work on in person orders and other on mobile orders. So I figured that was a good sign….boy was I wrong :(

for the amount of time I gave the employees, my sandwiches were inexcusably bad!

All my sandwiches were requested toasted and none of them were. Sandwiches were on the wrong bread(if you run out at least give the customer a call to ask if it’s okay or say something when they arrive for pickup). That was protocol when I worked at subway like 5 years ago. And a lot of ingredients on my sub were missing. It’s like they can’t read the receipt with the instructions that prints out for mobile orders.

Do better! Hire better staff, I did see a help wanted sign when I picked up so that explains why. Hire some staff that can read the instructions to build a sub the way customer ordered. And for readers I would honestly go somewhere else to order as this left a sour taste...

Come to this place from time to time usually nothing wrong service is great place is clean staff is good speed never a problem. Today honestly maybe he is new or something but how are you going to give someone 2 hot soups without a bag like hello it’s just been served it’s hot Ive ordered soup here a lot of times never an issue always been bagged never given to me with nothing that’s was the only issues I didn’t want to fuss over a bag so just took my food and left I thought it was common sense but I guess I was wrong. Makes me upset but I’m pretty sure he’s new or something like I said always great help great staff but today was a miss sadly. Hope next time I comeback I don’t have to carry my hot soup...

Very Rude employees close to end of shift. It was about 20min before closing and the person that would/should have helped me was so rude how she told me about it, that I just left without any food when the other employee told me in almost as rude of way that she could not sell me bowl meals of any type because they had no lids even if I wanted no lid she would not sell me the meal and continued to inform me theve been out for a long time and she had "no clue" as to when they...