I had came in here Monday night after a busy day trying to get a quick meal for my family I came in for two steak bowls and one chicken bowl. After waiting in line for over 15 minutes the cashier kept going back and forth about how they didn't have steak but they did have steak and couldn't make up his mind he gave the person in front of me his order of steak and then when it was my turn he looks at me and says there is no steak. I look behind him at the grill and they clearly have steak on the grill I asked him what about that and he said that the manager said that that meat is for online orders and that the manager would be there in 10 to 20 minutes with cooked steak from somewhere else. I said so in order to get my order I would need to place an order online and wait additional time for my food to be made and get charged more and he responded with a sarcastic "I guess maybe" I asked him since I had been standing there for 15 minutes prior to him helping me why there is no way for him to give me the order I was asking for without me placing it online and he started arguing with me about how everything was his fault and if he'd never told the other person they had steak he wouldn't be dealing with that. I had asked him again that since the manager was supposedly so close if I could just have my order he went back to the kitchen and started talking to the cooks which all turned and looked at me with dirty looks I paid $31 and received less than half a portion of steak on each bowl if these people take online orders more serious than in-store customers then they should just shut their doors because that is...
Read moreSpent over forty dollars. First I called to place order. I was forgotten. Then I placed mobile order as I am I'll w a cough. They were sending me off w A LOT of packets I didn't ask for or need. When I did ask they weren't there. Not the sauce for the dumplings nor green onions. To top it off no salad dressing and only two forks for three of us. I got home and called again to be told I could return another time to be put on a list for a side of dressing!? What the heck. The salad and fruit is all I can eat and I have no dressing. Make sure to get all sauces and go through your bag. IT'S ALL ABOUT THE SAUCES! Dinner ruined. I would not recommend the Magnolia and La Palma location as they don't really care about good customer service or have knowledge of the sauces for different items. I shouldn't have to train your front girl employee. And I was patronized. VERY...
Read moreBeen here twice before tonight... LOVE their tofu veggie bowl. Anyway the reason for only 3 stars is no place gets a 5 from me unless it's exceptional. Then i took off a star because we went there tonight not knowing the hours hoping they would still be open. Pulled in parking lot about 10:07pm there was still their stand up signs out on the street, lights on inside, doors open, and both bright neon OPEN signs ON. So we thought cool!! It's still open! We get the kid out the car and walk up and some young girl who was mopping tells us "We're closed" no sorry or anything. So i stood there looking around, looked at the 2 signs and told her "oh really? Cuzzzz all your signs say open. You should really shut them off then so people don't think...
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