Little Caesars Pizza — Restaurant in Angola

Had to order on the app because no one answers the phone. Delivery was thru door dash which is not explained anywhere online or the app. The crazy bread had no butter or Parmesan and the bag was never sealed. Pizza had halfassed toppings thrown only on half. When I called, the woman who answered the phone sounded irritated answering the phone and when I explained what was delivered she very rudely argued instead of apologizing and making it right. She was very condescending and said she did not miss adding butter and Parmesan and did not offer to do anything to correct the issue. She told me to contact door dash. I explained that I did not place the order thru DoorDash so I was unable to call customer support. She claimed that wasn’t her problem and continued to argue then hung up. I drove to the store with the incorrectly made items in hand to prove this was not what I orders and for a refund because at this point, I had waited an hour for food and was not eating anything this woman touched. She proceeded to cause a scene in front of waiting customers claiming I had been rude to her. She also stated she had contacted her manager to make her aware of how rude I was. Mind you, I only have a 6 minute drive to town. I watched her place her bare hands with these long claw like nails into the Parmesan container without gloves to fill the shaker as well as preparing food without washing her hands. That shows no one received Parmesan the entire time she was working because she was too lazy to fill it. She refused to admit that a mistake was made and to simply correct it. She claimed the butter had dried out and she may have missed the Parmesan. Straight up lies. Those items are made ahead of time and sit in the warmers visible to the public. How long did it sit there when it should have been thrown out? All while being left open? She had no valid responses and clearly just wanted to take her frustration out on someone. She went straight to the register claiming to give me the refund I asked for multiple times without washing her hands after touching food as well. All while continuing to argue loudly and making me out to be the problem. This place is very unsanitary as well as unprofessional and customer service does not exist. I’m still waiting for the refund and will never go back. This woman never once asked for my card info or verified who I was so the fact that she ran to her manager in the time it took me 6 minutes to drive there, shows that she knows she messed up, knew exactly what she had done, what order it was and chose to make this out to be a huge problem. I will never visit or order from this location again. Do not waste your money. Dominoes was delicious hot and ready in 12 minutes after placing an order in person with a brand new employee. If you are from out of town, dominoes...

I had called in and ordered 2 deep dish pizzas and asked that they be made fresh. I picked the food up, got home, took a bite, and had a mouthful of raw pizza dough. Both pizzas were undercooked and the dough was raw. I called the store and asked for a manager. The guy on the phone said he was the manager. I explained what I ordered and what was wrong with my food. He told me I could come back by Saturday and get them replaced (it was thursday when this happened). The fact I was only given 2 days to replace them was not very accommodating in my opinion, but I agreed to getting them by Saturday (which is today). The guy on the phone told me his name was Dallas in case I had any issues give his name if needed. Fast forward to today (saturday) I call in and ask for the manager I was told there was no manager on duty so I asked for Dallas and told him I was coming in for my pizzas. I got to the store and Dallas (the guy who had originally told me he was a manager) was having someone train him how to use the cash register because he didn't know how to use it. I checked the pizzas before I left and noticed they were burnt. I told Dallas "so they go from raw to burnt" and he rolled his eyes at me and walked away. So now I have 2 burnt pizzas as replacements for my 2 raw pizzas. This is the worst experience at a little caesars I have ever had and I will be sure to tell everyone I know about this poor service I recieved. I still didn't talk to a manager because there was apparently none working on either day I was there and was lied to by Dallas saying he was the manager. If he actually is the manager he is a poor one and has horrible customer service skills and is lacking in the basic knowledge of the...

We usually order from Elkhart or Goshen but were passing through on 20 and didn't want to wait another hour. I will not be returning to this location!

Ordered 3 packs of breadsticks, which were hard and very thin, almost like pretzel sticks.

Ordered 2 cheese sauces (for the breadsticks), and the containers weren't even 1/3 full of cheese but was charged $2 each

Ordered pepperoni cheesy puffs that look like they were made from mini muffin pans and very dry.

Ordered Detroit deep dish pepperoni, which was fine besides the lid of the box being stuck inside the pizza.

My order was in the portal a few minutes prior to my estimated pick-up time. However, everything was shoved inside and extremely difficult to pull items out one at a time with nowhere to sit them.

Music in the back was so loud that there was no way they could hear the front doors open. I waited a few minutes to talk to someone about the cheese sauce but didn't see anyone.

Food 1 star due to the quality Service 2 star since it was ready "early" Atmosphere 1 star for the loud music and lack of anyone checking the...