Red Holic — Restaurant in Annandale

The owner of this diner has an attitude problem. I really mean it.

I order 2 kinds of set menu ( 4 separate dishes )and 2 other dishes to go. A lot to prepare, and they left out one dish by mistake. I found out one dish was missing after I already got home. Oh no.. I didn't want to spend another 25min. to go back to this diner to pick it up.

I called the diner, and the owner already knew why I called. Without any apologetic comments, He kept saying " Don't worry, I will give the money back."

Of course, he must give me my money back, but before that, he has to say and mean "Sorry"! He kept cutting off what I was saying, and he said " Don't worry, you'll get the money back." How rude he is!

I asked for an apology, and I said he should have said " sorry" first at the beginning of the conversation. He said that was what he MEANT-- what? How would anybody knows your mind when you don't say it?

Again, he interrupted, and said " I'm sorry, I'm sorry!" with an attitude!

He didn't yell or get angry. He just showed an clear attitude like " So what, I don't care, You want apology? Here, Sorry! " -- That's how I felt.

Honestly, I've never seen this kind of " I don't care." attitude from any business owner. This diner is the worst.

Any mistake can happen. Any bad attitude ( especially, by owners) CAN'T happen.

To the owner : You know this is a fair and...

Not homestyle cooking so much as sort of fast/street food. Excellent tteokbokki and kimbap, my favorite to order when I'm in the mood. The tteokbokki actually has some spice to it unlike many I've ordered at other restaurants. I'm also quite partial to the tempura, which gives you a nice selection of sweet potatoes, pumpkin, onions, imitation crab, and more.

If I'm just ordering for myself, I tend to get kimbap (tuna, cheese, or spam) and tteokbokki, although that's really too much food for me. If I'm in a group, tteokbokki and the Holic sampler tends to be the best option. I'm not the biggest fan of soondae (or any cuisine's blood sausages) so I've usually asked them to sub it for something else and they've been accommodating but I wouldn't fault them if they stopped.

I noticed last time I was in that they now offer some take home soups/stews and banchan like a mini market, which is very nice.

The store itself is somewhat hard to find. It's in the downstairs portion of the building so not very visible from the street. The parking lot is small and right next to the parking lot for the 9292 complex, although not connected for some reason- there's a fence between...

This restaurant has been in my mind for long time. My last visit was about 7 to 8 years ago, and their food and service were impressive (in a positive way). Now, they have more restaurants to compete with and they haven't really updated their interior (to me, it still looks good though). I was excited to revisit this restaurant. Their foods are still delicious and tasty. If you grew up in South Korea, you can tell, their food flavors are very close to typical Korean street food in South Korea. I was glad that they still serv delicious food. However, their service went down hill noticeably. I was served by the owner. He was a bit rude and ignored his customers (one more table beside of me). It is sad to see that. I really wish he can see my comment and can improve his service a bit.

Here are tips: Food: Above average Service: Below average Ambiance: Has not been changed and red color all over (may represent 'spicy") Restroom: Not bad and inside of the restaurant Parking: plenty spaces and...