0/5 Stars
i genuinely loved purchasing goods from here and have done so five other times before. however, i was horribly misled during a purchase. the cashier told me the hats i was interested in buying were refundable (i wanted to see if they went with some outfits i had at home). i told her that i will go ahead with the purchase since it was refundable. after the transaction, i went to clarify the return policy, and she suddenly retracted her statement, saying they only do exchanges. it was here that i suddenly felt at complete loss, saying that she assured me the items were refundable. she then went to speak with a coworker before finally telling me that they donโt do returns OR exchanges for hats.
when i asked her why she told me they did returns, she at first pretended to forget that we even had that exchange before telling me that it had slipped her mind. i felt duped and lied to. it was incredibly disappointing, as i really enjoyed shopping here. even when i looked to see if the other coworker could help me, she simply averted her gaze. it dawned on me that they are only interested in profit. not to mention that one of the staff kept following my friend and i around the store for a good bit, which i had disappointingly taken note of (we are not korean and are darker skinned asians).
i wholeheartedly love supporting asian and immigrant owned businesses as i am part of the community myself, but their display of distrust, lack of help, and rather purposeful misinformation genuinely hurt. i will no longer be supporting this business. please take heed of my experience when choosing to support...
ย ย ย Read moreI was followed around this store by a woman I assume thought I might steal. Very disappointing behavior, and although Iโve been to many Korean stores, Iโve never experienced the way I was treated here. It was so blatant, it was almost comical.
People need to understand, anyone can get their turn at racism. It can, and will knock on your door too. All it takes is one virus. Please get the ignorance and hate out of your heart, and God bless.
And on that note, Iโll spend my...
ย ย ย Read moreLots of stuffs, including dried food, and herbs. It appeared to be a Korean own shop, but also selling household items from Korean, Japan and China. Many items have no price tags on, and the ladies were running around asking each other, then cane up a price, one person said one price, I was about to pay for the item, then another person, without any reference(no bar code, no same item available), priced it...
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