Dunkin' — Restaurant in Anoka

0 stars if possible. This is the absolute worst Dunkin I have ever been to. I’ve given it at least a dozen chances and it never gets better. My order is literally wrong every time. I get a simple iced coffee with caramel, cream and sugar, so I’m not sure how it is possible to mess that up every time, or right now an iced pistachio latte since it’s seasonal, which is also never right, and never tastes like any of the other locations They only have 2 polite staff members. There’s always a petite young girl with short dark hair and dark rimmed glasses and she is the least friendly person there. Always seems annoyed to help customers, even her voice is noticeably unfriendly to the point that I can tell it’s her in the drive-through even. I was there last weekend and I decided to go in rather than the drive-through because there were roughly 8 cars in the drive-through. Only two people in front of me on the inside. After 20 minutes of waiting for one iced latte, the drive-through had cleared out two times over and I finally got my one iced latte which was wrong. I ordered a pistachio iced latte and was given the signature latte which I did not ask for but after waiting 20 minutes I did not have time to wait for a new one. We are officially done with this...

I only get fast food/fast food breakfast as an occasional treat. Today I decided to try a breakfast sandwich at the Main Street Anoka Dunkin, went through the drive thru. Bacon egg cheese on croissant. I am not one to go back and ask for a replacement, but this sandwich was completely cold, the cheese wasn't even slightly melted, it was legitimately COLD. I went back inside and the kid at the counter seemed timid and scared to ask the woman making the food for a replacement. She literally rolled her eyes and audibly sighed. No apology from anyone. I watched her remake the sandwich and she didn't even heat it up! Added cold cheese to a cold sandwich and went to grab bacon, side eyed me, put the bacon back, and grabbed sausage. I said excuse me that was supposed to be bacon to which no one replied and I decided to cut my losses and avoid giving the old crabby lady an aneurysm and I ate the cold sandwich in the parking lot. Also the hash browns were soggy and tasted more like old oil than anything else. Woof. So much for my fast food treat :( Terrible customer service - the drive thru gal with the braids was very...

My daughter and I have visited this location at least 2 times a week. She get the Blueberry donut iced coffee. More then half the time we have gotten a coffee that has been undrinkable ( like to believe sometimes it might have been someone's first day). Doesn't taste like a blueberry donut and is VERY watery. At first glance it looks right until we taste it. She also orders a Bacon, Egg and Cheese Bagel with cream cheese on the side. More then once we have gotten just a bagel and cream cheese even though though the receipt and screen clearly say Bacon, Egg and Cheese Bagel. I always get a sparked energy there has been a few times it didn't have flavor. I have also a few times not gotten what I have ordered for breakfast. When I call they say they will add it to a book for free. I have tried to claim that and they say it never got recorded. Today was out last shot we ordered our same stuff. The coffee was watered down, no flavor but coffee, the bagel was still cold and the gal at the window handed me our stuff and never said Thank You. We will NOT be returning to...