My daughter wanted to come here for her birthday before school with her best friend and myself. It was a little after 6am on a Tuesday morning and the place was dead. There was only one other patron besides our party. We sat down and ordered right away. Our waitress was very friendly. When my daughter started to order pumpkin pancakes the waitress told her that only the grand slam was free on your birthday. No problem, she switched to the grand slam instead..We got our food pretty fast and it looked great.. except we didn't have any syrup for the pancakes. We asked our waitress for some and she said she would be right back with it. 5 mins pass. No syrup. The waitress comes out with our check and I tell her the girls need to leave soon or they will be late for school. She apologized said she would be right back with it. Long story short, she never came. It was so dead there was no one else was around to help us. Finally I had to go around the counter and get the cooks attention. He said he would have someone bring some out. At last we got the syrup.. 35 minutes after we had first asked for it. Unfortunately the girls had to leave before the syrup came out. So my daughter and her BFF didn't get to enjoy their breakfast. So I boxed it up to take home. When I went up to pay the bill I realized that we were charged for the original pumpkin pancakes my daughter ordered but didn't get, and not the free breakfast for her birthday. Our waitress was no where to be found. So my review.. the food that we did eat was pretty good, but the service was lousy and...
Read moreNever again, they reminded me why Mel's succeed right behind them. They get one star only cause thats the lowest. Where do I start the cook microwaved old pancakes for my son's jr. Grand slam... Or the dry pot roast melt well, I ordered via phone I repeated my order many MANY TIMES. I get there my Jr. Grand slam has a tiny syrup cup of grapes as the fruit side, no pancakes, then I stated on the phone I request pancakes The Jr. Grand Slam. I watch her walk to the cook counter tell her they needed pancakes she (cook) grabbed a plate opened the microwave, start it, I told my son she microwaved pancakes people don't pay for microwaved pancakes I thought they cooked them. She took the pancakes out the microwave shook it steamy and hot into a to go container. The waitress took them from her and brought it to me (mind you she saw her). I asked you guys don't freshly cook pancakes you microwave? She said no, I said but she just microwaved those from a plate, OH, then go back to the cook saying she saw you microwave the pancakes. Okay I check my order now while waiting I ordered a pot roast melt OLD what sandwich was in my bag something with bacon and Turkey??? The waitress was so lost asking did I order right ummm yes... the guy confirmed they were making it 10 minutes after I was handed the wrong food!?! Get the food get home the sandwich so dry the meat is horrible. They reminded me why I only go to Mel's...
Read moreAbout 5yrs ago Denny's on Lone Tree came under new management. The long-time beloved staff was pushed out, the service soon sucked, they replaced "Diner Music" with Hip Hop so we tried the Pittsburg Denny's and we were DONE with Denny's and took our business to Mel's Diner. Years later my wife missed the "Breakfast Skillet" so we ventured once more to Denny's and were surprised that the quality and service had returned. This last time we got there at 11am, Sunday, and although busy we were enjoying breakfast by 11:30. Did the restaurant change management? Also, I know it's touchy, but could staff quietly and gently encourage guests that can't separate themselves from their phones to please use ear buds or continue their conversation outside? Other guests would appreciate it.
Here it is April, 2025. After being disappointed at the Lone Tree Denny's months ago I decided to give it another try--what was I thinking?! Two eggs, two pancakes, and two sausage links-- 45 minutes. A weekday morning and it felt like there was ONE cook. Others looked impatient also. On top of the long wait there was a sign announcing there would be a 50c extra charge because egg prices had climbed. I don't know how long they think they can continue tacking on prices after eggs have returned to near-normal. Two dozen at Costco are under $8.00. Biden ordered the needless slaughter of millions of laying hens at the end of his...
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