Marshal’s Bar & Grill — Restaurant in Appomattox

Everything was top notch except the bill. They evidently have a policy where if serving 6 or more there is an automatic 20 % gratuity added. I was taking out my son , fiancé and two girls 6 and 2. When I go out I always tip 20 % as long as the service is good. But not knowing i added more because I didn't know there was already 20 % added. This should be the first thing you are informed of when you sit down especially when 2 of the 6 are children. Everything else was great and will be back but may sit 3 and 3 and see what happens. Had to come back to update my review being couldn't find the way to make a new one. Took family back for lunch on Sunday. This time fully aware of the gratuity policy. Once everyone was there we told the server a slender young man who seemed miffed to be working we need a minute. He got our drinks and came back in a timely matter. I had ordered 2 appetizers when first arrived he brought them out and took our order. When food was ready they came out spaced with the shrimp fettuccine my wife ordered last . If it hadn't been for the bartender we may never have gotten refills. Once again the young man definitely gave the impression that we were a burden. The food definitely not as good overall as the first time. I got chicken wings plain and they were good. Got a make your own baked potato that was on the edge of done. I had asked for bacon bits ,cheese,extra butter and sour cream. Got cheese bacon bits and butter. Son got Philly cheese steak which evidently is one of their better items. My daughter in law got steak mashed potatoes with gravy. Eatable but not worth the money. Wife's shrimp fettuccine was awful. Cold in the middle.very bland and shrimp were tough so have to believe a microwave involved. So to sum up was below expectation from last time, service was awful and food was 50 50 but would suggest kitchen staff which could be heard horse playing and laughing in the back, perhaps should concentrate more on fixing the food. Server did make sure to remind me of gratuity and even told me no need to add to it. With the service I would have been embarrassed to take it. For 4 adults a 6 year old girl and 2 year old girl it came to the price of 270.00. Make your own decision. Great place to shoot...

Food: Bar food mostly (burgers, fried appetizers, etc). Not bad, but nothing special…EXCEPT for the Tiramisu (delish!), an offering I def wasn’t expecting at a bar 1st/restaurant 2nd kind of place.

Drinks: PROs - Plenty of drink selections. CONs - On the pricier side of avg.

Service: My first visit (a few months ago on a Sat), service was awful. An uncomplicated food order for our table of 5 took ages (45min+), had to chase down wait staff mult times for water refills, napkins, and even utensils. They even brought my dessert about 5min BEFORE my meal! (Glad I ordered the yummy Tiramisu with our food order, cuz I wouldn’t have bothered later.) We gave up waiting for someone to come around for initial drink orders, so we just got them ourselves from the bartenders (but even there had to wait awhile at times to be noticed while they were both elsewhere or doing chores that are typically done when nobody is waiting). I give wait staff the benefit of the doubt when they’re slammed, but it was quite empty (a too-steep cover charge was likely to blame) and there were excess staff milling about chit-chatting or seemingly doing a lot of nothing. There was also a huge mixup, confusion, and charges for food/drinks we didn’t order/consume on the bill at the end. Based on that experience, service deserved 1.5-2 stars.

But since the service on my 2nd visit (on a Tue, also fairly slow night) was more like 4-4.5 stars, 3 stars seemed like a good middle-ground.

The place itself is roomy, family-friendly, clean, and has plenty of pool tables (with adequate room to play on them). Staff were polite and cheery both times. I had some fun conversations with a few fun strangers both times.

Suggestion: DARTS (the electronic machines with plastic darts); the Pool/Billiards Crowd often overlaps w/ the Darts Crowd. Plus there’s adequate room. Could give ppl something else to do while waiting on food, a pool table, their turn to sing, or even attract a whole new crowd of regulars by hosting tournaments or a league.

Review written May 2025 (Any edits not noted as an “Update” were only to fix typos or for...

One and done! Went once lastnight never going back again!!!! Horrible! And the place was real dirty! We got horrible drinks! The guy at the bar couldn't have been a bartender! I dont believe it unless I see certification saying otherwise, penny pinching on the drinks, my drink was sour, there was def no liquor in my cup no way! And when I asked could I swap the drink out for something else he said no he can't do that, so that equals bad customer service whem a customer isnt happy for something so small you should rectify that right away I didnt get anything else after that no way! My sister ordered wings they never came and she went in the kitchen and they were sitting on the counter cold as hell and the girl wouldnt even put the order in without the money and she never came back with our change EVER! AND WE HAD TO HUNT HER DOWN WHEN THEY CLOSED TO GET OUR MONEY!! THATS CRAZY, YOULL TAKE PEOPLES MONEY BUT WONT BRING CHANGE BACK RIGHT AWAY! This was a horrible experience all across the board. It the floor was so dirty the bottom of my shoes are black! Ill post a picture attached! This was not a good time, it was a hood party, the music being played was wack I liked maybe 2 or 3 songs all night. It was a place to go, but I regret going BIG TIME.The people who run it should be ashamed of themselves they can do better, near the bathroom it smelled like something was dead!!!! Or it smelled like rotten food! Bad service, horrible food, dirty atmosphere and terrible drinks, it was a night full of give me your money but we dont care what type of service you recieve at all, an oh well moment once you spend 15.00 to get in and all that money on those terrible drinks. Good luck, if you...