Panda Express — Restaurant in Arcadia

I paid $18 for a ( 3 ) item combo and a large drink.

Pricing Complaint: The way it is priced, you pay a large uprfront for a 2 sides and 1 item combo, then for 1.50 or so more you can get 2 item, then for another 1.50 or so, u can get 3 item, the same for the drink. IMO it is very manipulative pricing where anyone with basic math skills knows it is better to opt for the 3 item combo, the same for the drink. So u leave paying $18. I would highly recommend just going to a mom and pops Chinese fast food place in your city for more reasonable pricing. Out of general principal, I would just go buy food from the other vendors in the mall food court going forward.

Atmosphere/ Towards closing all you hear is the mall janitors dragging metal chairs. They need felt pads under the chairs and tables. No fault of Panda Express.

Ice / Toward the end of the night, my large drink that I paid movie theatre prices for had little to no ice. I ask for more ice in a cup. The cup gave me 4 tablespoons of ice. LMFAO. haha. Something is strange about this Panda Express. It feels like you are getting the short end of the stick in everyway possible.

Refills/ Not only are you paying movie theatre prices for the large drink, they charge 1.50 for refills. Talk about nickel and diming you to death. This practice is an embarrassment.

My food got cold/ They were out of chow mein. So I had to wait 5-7 minutes for it. Meanwhile they put my food in a bag on the counter while it got cold.

Conclusion/ This place is an embarassment imo. Everything from the pricing, to the no refill policy, to them giving you little ice in your movie theatre priced drink, to my food getting cold. Do yourself a favor, if you feel like getting Chinese food, speak with your wallet. Go to a mom and pops Chinese food place in your city. Also, if you are eating in the mall, choose a different place to eat and support them, especially if they give free refills with a pricing structure that doesn't pressure the...

This place was one of my go to places for lunch working at the mall. There’s a really nice manager there that usually helps me. But After my recent experience I will never be returning here again. The other manager Nick, was incredibly rude to me during my visit. Not only did he try to argue with me over what I asked him for an entree (before he even prepared it) but when I insisted he misheard me he claimed that I was lying and then started being extremely disrespectful when i confronted him about how he chose to handle it. Even told me to leave or else he would call security because he didn’t care. He even had the audacity to find my place of work and complain about me to my manager since I mentioned that I worked in the mall and came all the time. And ordered the SAME THING every time. So petty and despicable. I honestly can’t believe the level of audacity over a simple miscommunication....

This Panda Express is located inside Santa Anita mall in Arcadia, California. More specifically, in the food court area.

For closest access, parking is best either in the parking structure located in the back of the mall behind JC Penney and Dave and Busters or outside Cheesecake Factory.

This location is usually busy during the regular periods during lunch and dinner hours. The Panda Express serves the usual favorites: Orange Chicken, Beef with Brocolli, Kung Pao Chicken, Fried Rice, Chow Mein, Egg rolls. Other delicious options include Beijing Beef, Crispy Almond Chicken, Honey Walnut...