Subway — Restaurant in Arlington

The doors were locked at 7:15pm I was confused and went back to my car and went on the website opening hours are from 9am to 9pm. However on the website I was still able to order for pick up and proceeded to do so. Just to be sure I would be let in to pick up my order after I spent money and placed my order I call the store. And I was was unsuccessful with getting in touch with the store. But I could clearly see more that one person walking around talking and laughing. On the website my food was supposed to be ready at 7:40 so at that time I walked to the doors of the store and it was still locked I knocked on the door and the employee made eye contact and continued to shrugged her shoulders and yell ’WHAT’ She kept ignoring me I yelled louder she then looks away and continues to sweep so I bang on the door because I know my food is ready and could see it on the rack she slowly approaches a rack with the food on it she points to one of the bags and asks are these one of yours I nod my head yes she picks up both bags and brings them to the door she then opens the door and asked for my name she looks at both bags and tells me that they didn’t have any tea because they closed half of the store already. She then tells me to come in so I can make my own drink. I make my drink and leave very frustrated. The fact that I had to go back-and-forth with her through the door before she even let me in is the issue she was rude, disrespectful and had an attitude. I want to speak with the district manager immediately and corporate has already been contacted. The date of this altercation...

I have not been to subway in at least 10 years. Well, a co-worker decided to get Subway and I was willing to give it a try again. We ordered online. She got to the store and only 1 of 3 orders was ready at the promised time. The "sandwich artist" rudely told her that the policy is to help guest in the store 1st. While that may be true it does not make sense, that during lunch, enough staff are not available to fulfill orders in a timely manner. My order was not correct, I was missing numerous ingredients and my sandwich was dry. I paid extra for bottled and was given a fountain drink. The entire experience was a let-down. Let's just say it will probably be another 10 years before I have Subway...

I walked in the store at 12:05 pm on lunch break 2 customer ahead of me 2 employees 1 slowly adding toppings to 1 customer food the other employee walking slowly from the front to the back finally waited on the other family after about the 2 customer order 3 sandwich the 1 employee come to finally take my order ..I give my bread meat and cheese choice 1 employee finally puts her gloves on and ask me the same question again ..I give my choices again ..I look back she barely reaching for my bread...I had to step back and tell her I need u to put a little more pep in ur step my lunch is only 30 mins ...I finally get my food and walk out of there at 12:20 very...