Chipotle Mexican Grill — Restaurant in Ashland

It was one of those late afternoons when I found myself wandering the streets of Ashland, Ohio, with a rumbling stomach and an undeniable craving for something satisfying. As luck would have it, I caught sight of a sign for Chipotle, my favorite fast-casual kitchen that never failed to deliver on flavor. When I walked in, the familiar aroma of grilled meats and sautéed onions greeted me warmly, a home away from home in this little town. I scanned the menu, a gust of excitement filling the air, but my eyes were instantly drawn to the barbacoa bowl. There was something about the way that dish was presented in the lively marketing it always seemed to evoke—unapologetically rich, robust, and layered with flavors. I decided to indulge. Eventually, it was my turn at the counter. As I approached, I noticed two men working behind the line—a black guy and a white guy. They were engaged in a friendly banter that made the air around them lighter, their laughter ringing through the kitchen as they skillfully assembled orders. I instantly felt drawn into their camaraderie, a connection that transcended words and colors. I stepped up to the counter, trying to ignore my grumbling stomach while observing how they worked in sync, each completing the other’s movements with precision. “Barbacoa bowl,” I said, my voice firm, savouring the anticipation of what was to come. “Coming right up!” the black guy replied, flashing a quick smile that warmed the whole atmosphere. With impressive speed, he reached for the slow-cooked barbacoa, pulled from a tray that held the promise of tender spiced beef. He placed a generous serving in the bowl, the flavor rich and thick against the white rice beneath. “Want me to load it up?” the white guy interjected, as he expertly added the cilantro-lime rice, ensuring every grain was perfectly distributed. I nodded enthusiastically. They worked together seamlessly, the black guy adding an array of toppings: fresh pico de gallo, creamy guacamole, and spicy queso. The white guy chimed in with humor, playfully pretending to hide the cheese behind his back before abruptly revealing it like a magic trick, bringing giggles from all around. I found myself smiling, caught up in their infectious spirit. I raved about how much I loved the barbacoa and how its flavor was always so inviting. “Get ready! You’re in for a treat,” the black guy said, expertly layering on toppings. The whole assembly came to life before my eyes, a tapestry of colors and textures. As they wrapped up my bowl in a perfect package, the anticipation was almost unbearable. Finally, as they handed it to me with a flourish, I was shocked when I looked at the total displayed on the register: $3. I could hardly believe it. The white guy reassured me, this was the real price. I paid, and promised the handsome young men that I would leave a good review on their behalf. When I arrived home, I slowly peeled back the lid, a wave of savory steam escaping and enveloping me in its embrace. I took my first bite, and just like that, heaven opened its doors. I finished my meal before I knew what happened. I couldn’t help but reflect on the two men who had prepared it, and relieve myself to the thought of them both. Their passion and joy for food were palpable, filled with a sincere desire to share not just a meal but also a moment of connection. In a world that sometimes felt divided, here they were, united over shared laughter and purpose, serving up authenticity and teamwork, cultivating a community through flavors that transcended boundaries. So, if you find yourself in Ashland and need a meal to truly uplift your spirits, walk into Chipotle, step to the counter, gaze upon the barbacoa bowl, and let those two guys (white and black) work their magic. You won’t just find a meal worth every penny; you’ll take away a taste of something deeper—a moment in time where flavor, laughter, and humanity converged in...

I brought a group of 20 students and 4 adults, without warning, to this Chipotle location at 5:45 on a Monday evening. I went to the front of the line to explain that I'd be paying for the whole group, at which point the woman I spoke to asked if we had a tax-exempt number. I...had foolishly not gotten one ahead of time, but because she gave me a heads up, I was quickly able to text our business office and had the number ready by the time all our orders had gone through and I was ready to pay, saving our school all the tax on the pretty significant cost of our meal. Then, getting through the line - I couldn't believe how efficiently they moved us through, with good humor (one of the folks said "we've been training our whole life for this" and while I know it was a joke, honestly it felt like they really had been, the process was so smooth). As I was getting ready to pay, one of the students came up, chagrined, and said she was supposed to order for her parent (who had come along to help chaperone but was waiting back at the hotel) and had forgotten. No worries! Though a large line had formed behind us, they quickly slipped this last order in for us at the side station so we wouldn't hold anyone else up and we could still complete our order. All 24 of us were in and out with our meals in hand in 15 minutes, maybe a little less. The other chaperones and I were dumbfounded at how easy they made it all. Not the experience I have had at other Chipotles even when it's just been me and a couple of other people...and yet this team handled 24 of us without blinking. What an amazing crew - huge kudos...

If I could I would give a zero star...I went in and asked at register if I needed to wait in the huge line for just chips and guc to which they said yes...no biggie I understood so I wait in a huge line get to the front order chips and guc and they said oh sorry we are out so then I said what about the side line and he goes over and sees they have some but the guy working that line said no this is for online order only l...so ur telling me they have guc made me wait in line but because it on the side line I have to go online and order to get it even though I just waited in line because you told me I had to...this isnt the first time I have had stuff like this happen at this location the one kid was nice but then as I said never mind and was walking out a yoyng girl with bright pink eye shadow and blonde hair said very snarky have a good night...I work a second job in food industry and we would NEVER not give someone something we clearly had sitting in the store just because it's the online order row...I won't be back I'd rather drive...