I absolutely love the zoo. Have been coming here since the 80s as a kid. When Willie B was the main attraction and you could watch peacocks roam freely around the cafe. That being said, the zoo knows they have a captive audience with this place and the staff working there just don't care. They make their hours and do the bare minimum. $48 for a burger meal with a beer and a side of queso fries is insane. I reviewed the prices after the fact and realized our meal should have cost around $31-$35 (still robbery) so we were either charged for someone else's food or they just took advantage and added some extra items on my unsuspecting husband's tab. They, probably intentionally, don't give you a receipt so I didn't notice the charge until the next day when I saw it on our account. Read the reviews and enjoy all the zoo has to offer, then LEAVE to get food...
Read moreI ate here once before in the off season and had a pretty good lunch.
Today is peak season, but we waited over 30 minutes for three common menu items. The ordering system was completely messed up. People who ordered after us were getting text messages that their order was ready, and when I vocalized concern to the woman working the counter, she was dismissive and rude.
Sought out the manager, who said we should have been notified earlier that our food was ready and sitting there. We were not. This place is understaffed and has a huge backlog of food that they are not giving to customers.
Eat...
Read morePrice of food overpriced like most zoos. But the fact that we spent $98 on a family of 5 and the 2 chicken strip baskets me and my husband got was the most expensive and we could even eat it is ridiculous. The chicken wasnt cooked all the way through and slimy on the inside not a grain of slat season or anything on the chicken fries tasted old oh and not to mention we waited 20 mins for uncooked chicken strips the fries were cold 2 small pizzas one was burnt and an uncruatable and goldfish. The drink prices were crazy BTW. Pizza and sandwich was the only thing worth...
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