I came here based on the high reviews but honestly walked away disappointed. While the staff was friendly and service was okay, the food was a letdown. As we waited, all I could hear was the microwave door opening and slamming shut repeatedlyâwhich is never a good sign.
The chicken was the only thing that was halfway decent. The beef was really tough and full of cartilage, like they used the cheapest cut possible. The pulled pork was dry, bland, and honestly some of the worst Iâve had. Itâs pretty clear most of the food is just reheated leftovers. I wanted to like this place, but the quality just isnât there.
I am adding a photo of the transaction since you want to try to claim that I was never there and besides hearing nothing but microwave noises I know the taste of microwaved beef and itâs disgusting not to mention the hotspots that a microwave creates when you microwave beef
UPDATE: After posting my original review, the owner responded by repeatedly calling my wife and me liars, despite the fact that I provided proof of purchase and even added a photo of the transaction to this review. I offered to remove both our reviews in exchange for a refund â something they initially said theyâd consider â but they continued to accuse us of âsabotagingâ their business instead of just taking care of an unhappy customer.
I wasnât expecting a 5-star meal, but I was expecting some level of professionalism. Instead, I got passive-aggressive emails, accusations, and sarcasm â all over a $50 meal that wasnât great to begin with.
Youâre free to decide for yourself if thatâs the kind of place you want to support. This review is staying up.
UPDATE â When Ego Comes Before Customer Service
After posting a 1-star review for what was honestly one of the worst $50 meals Iâve ever had, I expected maybe a simple apology or a professional response. Instead, the owner went into full meltdown mode â accusing me and my wife of being liars, scammers, and âKaren-esque,â just because we didnât enjoy the food and dared to say so.
I sent them proof of purchase (an Apple Pay transaction screenshot), gave them the exact order we placed (minus the specific drinks â sorry, I didnât memorize the soda fountain), and still they claimed our experience was âshadyâ and âsuspicious.â They even offered to refund me through Cash App or Venmo â and then used that offer as part of their reasoning for not trusting me. Make it make sense.
Hereâs the reality: ⢠I gave them a chance to resolve this privately. ⢠I provided valid proof and an accurate order. ⢠They responded with sarcasm, insults, and a bizarre public rant.
Itâs honestly incredible to see a business with a 4.8-star rating spiral like this over a single honest review. Makes you wonder what happens behind the scenes when someone doesnât post 5 stars.
The food was bad, yes â but the attitude, the defensiveness, and the complete lack of professionalism? Thatâs the real reason this review is staying up.
Good luck to the next customer who doesnât love their plate. Hope youâre ready to be...
   Read moreThis place is amazing. I saw they opened up when I was getting a new phone a few weeks ago, but weren't open the day I was in the area. They're closed on Sunday, Monday and Tuesday (the day I was there). That sucked, and I didn't plan on breaking my phone again any time soon. Maybe some other time...
But when was the last time I had Polynesian food? Have I ever had Polynesian food? Well, throwing convenience to the wind, I took the slightly longer way home from work on Thursday so I could try it out.
Well, I was glad I made a return trip. Best decision I've ever made. Graduating college? Home ownership? I even saved a guy from being hit by a train once. All of those pale in comparison. I would line train tracks with that old drunk dudes entire family if it meant I could get another combo plate from No Ke Aloha.
And speaking of which, on my first visit, I didn't know what to get, so the woman working recommended the combo bbq meat plate. It was amazing. I've been back several times since, and have yet to taste anything shy of amazing. Meat? Awesome! Rice? Fantastic! Pasta Salad? Out of this world!!!
Do yourself a favor and get something...
   Read moreThe food is fine, it's just a little pricier than it seems. I ordered the tuna poke and since the only price listed on the menu for it is $10 I assumed when I was asked if I wanted a plate it meant I was getting whatever was on the menu for $10. However, I was shocked to find out I was charged $16 for the plate and went to ask after I saw the charge and the person at the counter said that by plate he meant the lunch plate not the small plate. It was only my second time here, so I didn't know the difference, and it was not listed on the menu. I feel like I should've been informed of that ahead of time and was a bit disappointed since the poke was too salty. The first time I had come, I got the combo plate with steak and chicken. The steak was too salty as well, but the chicken was tender and well flavored. The hurricane fries are good too, also just a tad bit too salty. I also wish they would have more than two small slices of pineapple on...
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